New Job Openings at ARM Life Plc

ARM Life is the Insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities. We are recruiting to fill the vacant position below:     Job Title: Head, Business Solution Development Location: Nigeria Job Type: Full-Time Job Summary

• Manage delivery and support of IT solutions through specialized and integrated enterprise solutions and applications, to deliver on the IT Strategy, governance frameworks and overall architecture, and where required, ensuring adherence to any legislative and regulatory requirements.

• Oversee the successful completion of all work assigned to the unit
• Proactively liaise with business users to: understand business requirements for business applications, identify and evaluate the technical options for satisfying business requirements based on functionality, understand quality requirements, manage and report cost.
• Supervise the translation of change initiatives or business/user requirements into application systems delivery
• Support the articulation of user requirements in the context of business objectives through establishing and maintaining dialogue with users
• Design the quality assurance approach, framework, process, tools and education to achieve a consistent level of delivery
• Develop and maintain testing standards, procedures, and guidelines to ensure consistent testing procedures
• Manage the implementation and support of the organization’s application systems and hand-over/transfer of IS solutions to operational status
• Promote discipline across the project portfolio by ensuring adoption of project management, business change management, reporting and risk management frameworks and tools
• Monitor value metrics to assess potential for integrated solutions and to make informed decisions that maximize returns for ARMP
• Assess the costs and benefits for different solutions and recommend / decide on appropriate designs to maximize ROI
• Maintain productive relationships with key suppliers/vendors to ensure adherence to SLAs and the sustainability of services in the long term.

• Education Qualification: Minimum of B.Sc, B.Tech, HND, M.Sc, MBA
• Preferred Years of Experience: 4 - 12 year(s).

• Provide analytical support to developing the strategy and portfolio roadmap, providing insight into ARMP and external benchmarks and trends.
• Support developing the project management methodology that is applied across IT.
• Define and establish business and end-user requirements for existing and new application systems.
• Research and analyze current and future trends that can be used to support the delivery of the IT strategy and ARMP business objectives.
• Review and probe gaps identified in the functional areas and evaluate opportunities for future improvements and enhancements.
• Oversee the estimation process for the design estimates based on the requirements base lined.
• Review and finalize Functional Specification Document (FSD).
• Lead FSD walk through session with stakeholders if required.
• Manage the development and validation of the functional specifications and clarify the same to development teams for creating technical specifications.
• Maintain knowledge of relevant solutions and support methods to provide functionally accurate solution to business users and project team.
• Identify the processes and information technology required to introduce recommendations.

• Minimum of first degree or its equivalent in relevant subject such as Business Information Systems or Business Computing Systems
• 3+ years’ experience in a supervisory position related to information technology
• 6+ years’ experience in technology development and deployment
• Professional certifications such as Business Analysis Certification (e.g. CBAP, CCBA) and/or related will be preferred
• Grade Level: Analyst - Senior Analyst

• Business Analysis (BUAN 5)
• IT Strategy and Planning (ITSP 5)
• Relationship Management (RLMT 5)
• Business Process Improvement (BPRE 5)

• Analytics (INAN 5)
• Project Management (PRMG 5)

• Proven experience in user experience mapping and design
• Proven experience in business and technical requirements analysis, elicitation, modelling, verification, and methodology development
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed and demonstrates an ability to effectively prioritize and execute tasks
• Ability to work concurrently on multiple projects and/or assignments
• A passion for creating solutions with a positive attitude to change
• Excellent analytical skills and an informed, evidence-based approach

• Crediting of RSA holders Accounts Exception management and reports Unprocessed Monies issue

• Process all assigned schedules in with the daily allocation
• Report and follow up on all schedules related issues to RM /RU daily; if any.
• Ensure processing of contributions schedules into RSA within 48 hours
• Filling of daily FDRs and all acknowledgment of correspondence within the unit in line with the ISO Policy
• Keep and management of daily csv use for processing of client transactions
• Attend Issue on Unprocessed Monies
• Process discovered pin as assigned by your supervisor
• Maintain accuracy of client records during processing/upload to pension administration system

• Education Qualification: Minimum B.Sc, B.Tech, HND
• Preferred years of Experience: 1 - 5 year(s)

• Develop standard for overall management of physical archive in line with best practices for documents usage, procedures and storage.
• Consult with end users regarding problems in accessing electronic content.
• Monitor and maintain physical archive in line with regulatory guidelines and ensure compliance with records and documents.
• Ensure security, protection and high-level confidentiality in line with ISO 27001 standard of all documents with the archive
• Retrieve electronic assets from repository for distribution to users, collecting and returning to repository. Management of Retrieval of physical documents from the archive.
• Management of Physical Archive environment storing and preserving perishable documents in line with best practice.
• Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
• Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.

• Keep track of customers’ document from regions up to arrival at archive.
• Sorting and arrangement of documents in line with the process and standard classifications
• Operate data capture technology to import digitized documents into document management system.
• Capture, Serialize and index of customer’s documents on library register.
• Logging of document location after physical archive on MS excel and upload library location on Pension administration application system.
• File all customer’s documents in line in accordance with the process and ensuring the documents are place in the appropriate file.
• Search and retrieval both hard and electronic copy of documents in line with the archive policy for distribution to users, collecting and returning to repository.
• Scanning or other automated data entry procedures, using imaging devices and document imaging software.
• Conduct needs assessments to identify document management requirements of departments or end users.
• Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.

• Education Qualification: Minimum B.Sc, B.Tech, HND
• Preferred years of Experience: 1 - 5 year(s)