Jobs

Current Job Vacancies at The Agency for Technical Cooperation and Development (ACTED), 21st May, 2018

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ACTED - Since 1993, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED, headquartered in Paris, France, is present in four continents and our teams intervene in 34 countries towards 8 million people, responding to emergency situations, supporting rehabilitation projects and accompanying the dynamics of development. Over 5,000 staff are dedicated to implementing and developing our projects. We are recruiting to fill the position below:     Job Title: Country Security Manager Location: Maiduguri, Borno Ref: CSM/NIA. Contract: CDD Duration 12 months Starting date: ASAP Position Profile Department management:

• Oversee the recruitment and selection of qualified national security field staff, recommend promotions, disciplinary action and termination of staff in consultation with the Country Director
• Supervise and mentor national security officers, focal points, guards and drivers
• Make frequent site visits to ACTED premises to carry out performance assessments and provide constant support to the security team
• Maintain open lines of communications with all field staff

Context & Risk analysis:

• Develop and regularly update the country security profile (with regards to the socio-economic, political and/or military situation in country, the country criminality profile, the nature of ongoing conflicts or crises climatic & seismic hazards and health risks, )
• Follow-up on major country events and developments
• Analyse and locate key local stakeholders
• Develop security trend analysis
• Ensure internal incident tracking system is utilized properly: create an security incident database and perform incident mapping and analysis
• Fill in and regularly update the Risk Analysis Matrix (threat, likelihood, impact, level of vulnerability, level of risk)
• Carry out security assessments of new ACTED areas of intervention or areas under Phase C

Develop and update Country Security Plans, SOPs and Contingency Plans:

• Draft and regularly update the Country Security Plan (CSP) for validation by the Country Director and endorsement by HQ
• Recommend changes in the Country Security Plan to Country Director and HQ Security department
• Draft Standard Operating Procedures (SOPs) adapted to the local context
• Draft and regularly update evacuation and contingency plans in capital and support Area Coordinators in developing Area evacuation and contingency plans.
• Ensure preparedness to evacuation and contingencies (check contingency kits, first aid kits etc.).
• Design and drill a security communication tree (warden system), emergency radio network, and provisioning of emergency supplies for field personnel

Daily Security Management:

• Coordinate and monitor security activities to ensure that safety and security policies and procedures are implemented
• Ensure that all field staff are fully cognizant of prevailing security threats and fully advised on means to reduce their vulnerability to those threats
• Monitor the security preparedness of country staff and enforce staff compliance with internal security rules and SOPs, ensuring they are communicated to all staff and understood
• Set up and control the implementation of mitigation measures and security rules according to the local context
• Ensure compliance with Minimum Operating Security Standards (MOSS) and develop action plans for security upgrade
• Carry out security assessments of new ACTED facilities, ensure a standard level of facilities protection, and supervise guards.
• Ensure missions have adapted communication means, and ensure maintenance to support the Logistic team in Country. Ensure constant update of the emergency contact list and timely issuance of ID cards.
• Ensure a proper level of preparation before movement on the field, ensure transportation means are adapted, ensure a good fleet maintenance, and set movement rules which are adapted to the local context to support the Logistic team in Country. Ensure operational follow-up of movements.
• Ensure logistics follow a servicing and maintenance schedule for vehicles
• Spearhead security assessment missions prior to ACTED staff deployment to a new area and ensure minimum security standards are in place before their installation.
• Support and participate to assessment mission in phase C or D area

Crisis Management:

• Adapt crisis management protocols to the local situation
• Act as a key member of the Crisis Management Team so that safety policies and procedures are implemented

Reporting:

• Ensure weekly/monthly security reports are completed and sent to HQ, providing timely updates of all situational and security developments including investigation of security incidents
• Produce real-time incidents report (using Form SEC-03)
• Send updated TITANIC on a monthly basis to the Country Director and HQ Security Department.

Training and Briefing:

• Conduct security briefing for each new international staff arriving in country.
• Design security training modules for Country Director’s approval and HQ endorsement.
• Determine training needs for the security staff
• Train national staff to increase their awareness and sense of responsibilities
• Conduct any staff security training that is warranted (HEAT, training to drivers and guards, evacuation drills, fire safety etc.).
• Carry out investigations and capture lessons learned to be incorporated into future staff trainings

Develop and maintain a security network:

• Actively participate in Weekly and Monthly Coordination Meetings
• Create an information network in the country, identifying key informants
• Build strong professional relationships with UN agencies, local authorities, other NGO’s (local and international), and all relevant stakeholders

Ensure external representation:

• Attend security coordination meetings and update Country Director and HQ on current security issues
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the ACTED Code of Conduct, values and policies with regard to internal and external stakeholders

Qualifications

• At least 2-3 years of working experience in insecure environments; preferably in Africa, Asia, or the Middle East;
• Extensive experience in security management and procedures;
• Demonstrated communication and organizational skills;
• Ability to train, mobilize, and manage both international and national staff
• Flexibility and ability to multi-task under pressure;
• Ability to work well in unstable and frequently changing security environments;
• Willingness to work and live in often remote areas under basic conditions;
• Proven ability to work creatively and independently both in the field and in the office;
• Advanced proficiency in written and spoken English
• Knowledge of local language and/or regional experience highly desirable

Conditions

• Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
• Additional monthly living allowance
• Free food and lodging provided at the organisation’s guesthouse/or housing allowance (depending on contract length and country of assignment)
• Transportation costs covered, including additional return ticket + luggage allowance
• Provision of medical, life, and repatriation insurance.

    Job Title: Area Coordinator Location: Maiduguri, Borno Ref: AC/NIA. Department: Regional direction Contract: Fixed term Duration 12 months Starting date: ASAP Position profile Positioning:

• Context analysis: Ensure ACTED has an up-to-date understanding of the area’s socio-economic situation, trends, needs and gaps, and who does what and where (3W)
• Strategy Implementation: Take a lead role in implementing ACTED’s country program strategy in the area identifying strategic opportunities for expanding ACTED’s work in the area, and in particular:
  • Identify new opportunities and new sectors of intervention;
  • Consolidate and stabilizate programming;
  • Review the geographic and thematic footprint;
  • Ensure activities are relevant and meeting area/beneficiary needs;
  • Identify ACTED added-value;
  • Ensure humanitarian principals are adhered to;
  • Contribute to identifying new donors, private sector partners, national and international NGOs, think tanks, academia, etc. to work with in the area based on complementarity and added value;.
• Networking, positioning and general representation:
  • Participate in donor meetings at area level and communicate relevant information to the Country Director and other relevant staff;
  • Establish, maintain and improve active and regular working relationships with other NGOs, UN agencies, clusters, working groups, consortia, etc. at area level ensuring maximum visibility of ACTED
  • Establish, maintain, and improve active and regular working relationships with local authorities and where necessary non-state actors and obtain required authorizations and buy-in for ACTED’s activities at area level
  • Ensure ACTED is represented in key clusters, working groups, NGO coordination bodies, etc. at area level
• Proposal development:
  • Lead assessment(s) at area level to ensure proposals are relevant
  • Support the Country Director and Project Development Department in proposal conceptualisation (problem statement, logframe) within the framework of the country, regional and global strategy
  • Contribute to budget design ensure budget needs at area level have been taken into consideration
• Advocacy: Contribute to drafting issues papers, advocacy notes, press releases on relevant humanitarian and development issues in the area of operation
• Promotion of ACTED network: Keep abreast with and contribute to ACTED’s global initiatives and global trends, in particular Impact (REACH, Agora), Convergences and Oxus

Management and Internal Coordination:

• Staff Management:
  • Ensure that all staff in the area understand and are able to perform their roles and responsibilities related to area operations and link with the capital Head of Departments
  • Promote team building, productivity and staff welfare
  • Mentor and support the team to build capacities, and improve efficiency and performance, and follow career management
  • Manage interpersonal conflicts among staff at area level
• Internal Coordination:
  • Facilitate interdepartmental communication and information sharing for a positive working environment
  • Ensure implementation of ACTED coordination mechanism at area level (WAM, MAR, FLAT meeting, etc.)

Project Implementation Follow-up:

• Project Implementation Tracking:
  • Supervise Project Managers in the area and provide support to project implementation through trouble shooting and eliminating blocking points
  • Monitor output achievement, cash burn rates and ensure a time completion of projects through review of PMFs, BFUs and project reports
  • Ensure that relevant project information are up-to-date and available for reporting purposes
  • Ensure coordination and complementarity amongst projects within the area of intervention
• Project Quality Control:
  • Ensure the application of a practical field based M&E system/plan for each project
  • Conduct frequent field visits to project sites to assess activities and ensure efficient use of resources
  • Advise Project Managers to adapt projects according to monitoring and evaluation findings
  • Ensure beneficiary feedback mechanisms are in place
  • Ensure capitalisation of best practices and lessons learnt for projects in the area of operations.
• Partner Management:
  • Identify potential local partners in the area based on an assessment of complementarity and added value
  • Provide support to partners in project implementation and ensure timely and qualitative implementation of projects by partners in line with ACTED and donor requirement

Flats Management:

• Finance Management:
  • Control project budgets at area level to avoid under/over spending
  • Ensure accurate budget forecasting and efficient cash flow management
  • Ensure timely and accurate area finance TITANIC reporting
• Logistics & IT Management:
  • Ensure timely procurement and adherence to rules of origin and nationality at area level
  • Ensure quality supply management at area level
  • Ensure proper asset management at area level and enforce asset investment policy
  • Ensure proper stock management at area level
  • Ensure proper IT systems, data back-up and protection from malware at area level
  • Ensure sufficient and reliable means of communication at area level
  • Ensure timely and accurate area logistics TITANIC reporting
• Administration and HR Management:
  • Ensure transparent and timely recruitment of national staff and contribute to international staff recruitment upon capital request
  • Proactively adapt the staffing structure to needs and funding
  • Ensure regular performance appraisal and career management for staff at area level
  • Ensure timely and accurate area HR TITANIC reporting
  • Ensure timely exit forms
• Transparency/Compliance Management:
  • Minimize risk of fraud and corruption by ensuring adherence to ACTED FLATS procedures
  • Ensure that staff is aware of ACTED’s transparency and whistle blowing policy
• Security Management:
  • Analyse the security context at area level and in close collaboration with the Country Security Manager contribute to defining, analysing and evaluating risks
  • Engage with relevant key stakeholders at area level to ensure access and support of interventions
  • Address security and safety risks by implementing standard operating procedures defined for the area
  • Ensure the offices and houses conform to recommended security, health and safety standards
  • Ensure all staff in the area adhere to security procedures
  • Ensure security incidents at area level are promptly reported to the capital

Qualifications

• Master Level education in a relevant field such as International Relations or Development
• Extensive project management experience (management, planning, staff development and training skills) in emergency and/or development programmes
• At least four years of previous work experience in a high management position
• Proven capabilities in leadership and management required
• Excellent skills in written and spoken English
• Strong negotiation and interpersonal skills, and flexibility in cultural and organizational terms
• Knowledge of local language and/or regional experience an asset
• Ability to work well and punctually under pressure

Conditions

• Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
• Additional monthly living allowance
• Free food and lodging provided at the organisation’s guesthouse
• Transportation costs covered, including additional return ticket + luggage allowance
• Provision of medical, life, and repatriation insurance.

    Job Title: Area Logistic Manager Location: Maiduguri, Borno Ref: ALM/NIA. Department: Logistic Contract: Fixed term Duration 12 months Starting date: ASAP Position Profile Ensure timely, cost efficient & transparent supply chain management in the area (taking into account logistics activities in the area as a support to other areas if any):

• Procurement:
  • Ensure that ACTED procurement guidelines are applied in the area at all times;
  • Maintain a local supplier database up-to-date & build a strategic view of sourcing in the area;
  • Support the design of budgets by checking main unit prices as well as maintaining an up-to-date knowledge of running costs;
  • Ensure the development of the procurement plan for every project, in close coordination with the CLM, taking into consideration project constraints, donors & ACTED procurement guidelines, and any other specifics.
  • Coordinate procurement with capital & other field offices logistics & program staff. Anticipate procurement risks such as tender failure, delivery planning, seasonality, budget restrictions, custom clearance, etc., and liaise efficiently with other departments and the CLM to mitigate such risks. Major risks identified should be directly raised to the Area Coordinator and the CLM promptly, and during Weekly Area Meetings.
  • Ensure the timely implementation of procurement's in full compliance with ACTED logistics procedures, in particular procurement scenarios & level of authorizations: amend procurement plans if needed and submit them to the CLM approval; anticipate & request waivers to the CLM according to the project chronogram to meet operational deadlines; help drafting calls for tenders when needed (in coordination with Project Managers); follow-up selection & contract signature according to level of authorizations.
  • Maintain framework contracts for running supplies/services/works in alignment with ACTED procurement guidelines; ensure constant availability of running supplies/services/works such as fuel, stationery, transportation means, etc.
  • Apply the value for money principle throughout the procurement process by implementing sound suppliers/service providers/contractors offers comparison, physical quality check, search for the best prices, etc.
  • Ensure the efficient & exhaustive circulation, filing & archiving of procurement documentation as detailed in ACTED logistics manual (tender documents, contracts, quotations, etc.);
• Stocks & deliveries:
  • Identify warehouses/storage space based on needs in the area, with a strategic view of flows & interconnections between locations & ACTED offices in coordination with the CLM. Ensure premises are furnished, made secure for use, and maintained;
  • Ensure goods transportation means are secured such as rental trucks, air cargo, etc.
  • Follow-up deliveries based on contractual terms. Liaise efficiently with suppliers for timely deliveries in particular, or efficient solving of any unexpected issue.
  • Anticipate & mitigate delivery risks such as: transportation, legal authorizations, custom clearance, quality check, etc.
  • Manage an efficient planning for deliveries to the project teams, and maintain a regular information toward Project Managers about their stock levels & expected lead-times;
  • Ensure that ACTED stocks & delivery guidelines are applied in the area at all times ;
  • Maintain and disseminate a monthly stock report for every project;
  • Handle periodic inventories, and clear stock discrepancies in a documented manner;
  • Ensure the exhaustion of stocks before the project ending dates and provide projects final stock reports to the CLM as per donors’ guidelines;
  • Ensure the efficient & exhaustive circulation, filing & archiving of stocks & deliveries documentation as detailed in ACTED logistics manual (stock reception vouchers, stocks cards, stock exit forms, etc.).
• Traceability:
  • Implement an up-to-date order follow-up registering all orders launched or managed in the area, and their current status; disseminate the tool to all operational managers.
  • Ensure that quantity & quality is checked at every step of the supply chain;
  • Handle random checks during field visits as well as amongst daily management tasks to check overall traceability of items.

Ensure timely, cost efficient & transparent transversal logistical management in the area (taking into account logistics activities in the area as a support to other areas if any):

• Fleet & transportation management:
  • Anticipate vehicles allocations, purchase or rental based on program & transversal needs in the area; liaise with the CLM and Area Coordinator to anticipate budgets accordingly;
  • Maintain efficient monthly, weekly & daily planning & movements follow-up tools;
  • Ensure that ACTED fleet management guidelines are applied in the area at all times: logbooks, registration & maintenance sheets, etc.
  • Ensure that all vehicles in use are insured;
  • Review & implement an efficient maintenance strategy in the area in alignment of the country maintenance strategy (in terms of operations as well as in terms of costs): handle market surveys of maintenance facilities, genuine spare parts market, develop practical tools to anticipate vehicles availability, etc.
  • Ensure that security & safety guidelines are applied in every vehicle in use, and for any movement;
  • Maintain a monthly physical inventory of fleet, and update related tools accordingly;
  • Calculate and check the monthly cost of each vehicle (fuel consumption, repairs, insurance, etc.); investigate and solve major over-costs; report major increases in fleet costs to the Area Coordinator during Weekly Area Meetings, and to the CLM in the logistics TITANIC reports.
  • Identify transportation companies for needs that can’t be covered by ACTED fleet, taking into account opportunities made available through the humanitarian community (logistics cluster, UN flights, etc.): vehicle rental companies, air cargo companies, boat lines, etc.
  • Coordinate stock transfers or deliveries accordingly by developing coordination tools such as timetables, operational meetings, etc., in close coordination with the CLM.
  • Organize and oversee loading and unloading of goods;
  • Ensure administrative requirements toward customs and any other local authority when transporting goods/staff;
  • m) Organize regular drivers training and refreshers (driving, security & safety, basic maintenance, crisis management, etc);
  • Ensure the efficient & exhaustive circulation, filing & archiving of fleet & transportation documentation as detailed in ACTED logistics manual (logbooks, maintenance sheets, administrative authorizations, insurance cards, etc.).
• Fuel management:
  • Manage fuel supply in the area in compliance with ACTED procurement guidelines; anticipate & mitigate fuel supply risks if any.
  • Ensure minimum fuel quality requirements;
  • Ensure that ACTED fuel management guidelines are applied in the area at all times: fuel slips, fuel bills, standard consumption rates, etc.
  • Maintain appropriate storage facilities for fuel, as per security & safety guidelines;
  • Maintain a monthly fuel inventory, and update related tools accordingly; discrepancies with standard consumption rates should be investigated and documented.
  • Ensure the efficient & exhaustive circulation, filing & archiving of fuel documentation as detailed in ACTED logistics manual (logbooks, fuel slips & bills, etc.).
• Asset management:
  • Anticipate assets allocations, purchase or rental based on program & transversal needs in the area; liaise with CLM and Area Coordinator to anticipate budgets accordingly;
  • Ensure that ACTED asset management guidelines are applied in the area at all times: registration cards, monthly asset follow-up, etc.
  • Maintain an up-to-date monthly asset follow-up per project code, budget line, with a clear location & user for each asset; investigate and document any loss or damage.
  • Organize monthly and random asset inventories in the area to check the monthly asset follow-up reliability, and take any corrective action needed;
  • Review & implement an efficient maintenance strategy in the area in alignment of the country maintenance strategy (in terms of operations as well as in terms of costs): handle market surveys of maintenance services, develop practical tools to anticipate assets availability, etc.
  • Organize regular staff training and refreshers (right use of computers & radios, installation & use of generators, etc);
  • Ensure the transfer or donation of assets before project ending dates, and provide projects final asset reports to the CLM as per donors’ guidelines;
  • Ensure the efficient & exhaustive circulation, filing & archiving of asset documentation as detailed in ACTED logistics manual (registration cards, etc.).
• Premises management:
  • Identify & arrange contractual terms of premises (offices, guesthouses & warehouses) based on geographical, operational, security, and financial criteria, in close liaison with the CLM and the Area Coordinator.
  • Ensure the upgrade of each premises up to ACTED standards;
  • Ensure proper working & living conditions for all staff in each premises by providing in particular appropriate power supply, drinking water, stationery, etc.
  • Supervise preventive & corrective maintenance or works of premises;
  • Maintain a monthly physical inventory of other goods (in addition to the monthly asset follow-up on another hand);
  • Ensure that security & safety guidelines are applied in every premises;
  • Ensure that all premises are insured;
  • Ensure the efficient & exhaustive circulation, filing & archiving of premises documentation (lease agreements, security assessments, etc.)
• Communications & IT management:
  • Anticipate communication & IT needs & communication means allocations, purchase or rental accordingly based on program & transversal needs in the area; liaise with the CLM and the Area Coordinator to anticipate budgets accordingly;
  • Ensure that ACTED communication & IT management guidelines are applied in the area;
  • Maintain a monthly communication costs follow-up; investigate and solve major over-costs; report major increases in communication costs to the Area Coordinator during Weekly Area Meetings, and to the CLM in the logistics TITANIC reports.
  • Ensure administrative requirements toward local authorities for communication means in use;
  • Define & implement an efficient IT plan in the area in alignment with the country IT plan (in terms of operations as well as in terms of costs): handle market surveys of maintenance services, internet connections opportunities, etc. The general objective is to ensure that ACTED in country benefits from the best technological services at the best price, depending on budget, and based on ACTED global standards.
  • Ensure monthly data back-up (server, emails, etc.) as per replication standards;
  • Organize IT staff regular training & refreshers;
  • Ensure IT security guidelines in the area, and take any needed corrective action; ensure IT security crisis management in close liaison with the CLM if required.
  • Ensure the efficient & exhaustive circulation, filing & archiving of communication & IT documentation (lease agreements, security assessments, etc.)

Ensure compliance to ACTED & donors’ procedures in all logistics operations in the area:

• Ensure ACTED logistics manual is applied in the area by logistics, finance, program and coordination teams;
• Ensure that donors’ specific requirements for logistics & procurement are met;
• Enforce a zero-tolerance policy regarding corruption and ensure adherence to ACTED Code of Conduct and Anti-Fraud policy;
• Report logistics TITANIC to the CLM on a monthly basis as per ACTED logistics manual details, after carefully checking the reliability & relevance of data reported from field offices;
• Organize a 6-month planning for field visits (sub-areas if any) with clear ToRs, including ad hoc checks (asset & stock inventories, fuel consumption, etc.) and written report following each visit; the planning & ToR should be shared with the CLM & the Area Coordinator in advance.
• Organize regular logistics staff training & refreshers internally about ACTED procedures, lessons learnt, FAQ, etc. throughout workshops or field visits;
• Capitalize on lessons learnt through memos, training module, etc. for continuous improvements of logistics compliance in country;
• Follow-up & update internal & external audit report for logistics for the area;
• Ensure a timely and accurate logistics document flow to the Finance and Transparency/Compliance departments as per ACTED global audit manual;
• Contribute to the preparation of external audits as per Regional Audit teams instructions.

Contribute to the implementation safety & security guidelines, in particular SOP & plans in the area:

• Draft and regularly update area security documents
• Draft Standard Operating Procedures (SOPs) adapted to the local context
• Draft regularly update and ensure preparedness (check contingency kits, first aid kits etc.). to evacuation and contingency plans for the area
• Fill in and regularly update the Risk Analysis Matrix (threat, likelihood, impact, level of vulnerability, level of risk) for the area
• Set up and control the implementation of mitigation measures and security rules according to the local context and ensure compliance with Minimum Operating Security Standards (MOSS)
• Carry out security assessments of new ACTED facilities, ensure a standard level of facilities protection, and supervise guards.
• Produce real-time incidents report (using Form SEC-03)
• Attend security coordination meetings in the area if requested by the Area Coordinator

Lead logistics teams at area level, coordinate and facilitate access to information within the area FLAT teams:

• Plan & conduct logistics staff recruitments & appraisals in close coordination with the CLM; train & build capacities of logistics staff in the area; identify staff with potential, and contribute to internal mobility strategy;
• Lead coordination between the logistics team in the area and Project Managers, Technical coordinators, Area coordinators and Sub-Area coordinators to facilitate effective, efficient and timely program implementation.
• Represent ACTED with relevant logistics and communication networks, actively building relevant relationships (logistics cluster, etc.)
• Actively participate in area level coordination meetings by reporting on progress;
• Contribute to donor proposals, budgets and reports in close coordination with the CLM and the Area Coordinator;
• Support any other area/office if requested by the Country Logistics Manager;
• Contribute to Emergency Response planning and Contingency Planning efforts for logistics and procurement needs and execution.

Qualifications

• BA or MA Degree in Logistics
• 2 years of prior experience in Logistics
• The ability and prior experience in project management including Human resources, logistics follow up, reporting,
• Proven ability in strategic coordination with multiple and multilevel partners and stakeholders across the project areas
• Willingness to work and live in often remote areas under basic conditions.

Conditions

• Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
• Additional monthly living allowance
• Free food and lodging provided at the organisation’s guesthouse
• Transportation costs covered, including additional return ticket + luggage allowance
• Provision of medical, life, and repatriation insurance.

    How to Apply Interested and qualified candidates should send their Applications including Cover Letter, CV's and references to: [email protected] under the     Application Deadline 17th June, 2018.

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