Jobs

Front Desk Representative Job Vacancy at Stanex Consulting

Stanex Consulting delivers niche services and specialised best practice interventions for World Class Excellence, Business Transformation, Performance Management, Capability Development and Information Technology. Our Corporate Performance and Improvement Framework is built on the promise for excellency in corporate performance through transformation, innovation, performance improvement and continuous improvement. We are recruiting to fill the position below:

Job Title: Front Desk Representative Location: LagosJob Brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails

Requirements

Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Problem-solving skills
Customer service orientation
Lower credit in any administrative/ managerial field; additional qualifications will be a plus
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities