Jobs

Job For Customer Relation Officer at Emerald Consult


Emerald Consult- A reputable company in Lagos is recruiting suitably qualified candidates to fill the position of:     Job Title: Customer Relation Officer Location: Lagos Job Details:

  • A company with office in the Ikeja axis of Lagos seeks a competent, smart and eloquent person for the position of Customer Relation Officer. This role will entail interfacing with customers and clients.
  • An ideal candidate should be a fast learner, dedicated and professional with clients and must be an online savvy person.
  • Personnel will be required to act as intermediary between the company and prospective/existing clientele.
Responsibilities:
  • Respond to internal and external enquiries via email, phone and face-to-face
  • Manage clients order entries
  • Resolve customer complaints where necessary
  • Monitor competitors as a way of improving the company's products and services
  • Perform general administrative tasks.
Requirements/Skills:
  • Good interpersonal and human relationship skills
  • Excellent Customer service orientation
  • Excellent communication skills
  • Ability to utilize IT tools such as MS Word, Excel, PowerPoint on a basic level
Minimum Qualification:
  • All applicants should have a minimum of HND.
   
How To Apply
Interested and qualified candidates should forward their CV's to the HR manager through: [email protected] using MS Word/PDF format.
Application Deadline 15th August, 2018
Note: All interested applicants should be residents of Lagos and be ready to work immediately.