Recent Job Vacancies at CitiBank, 25th July, 2018

Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services. We are recruiting to fill the position below:     Job Title: HRSS Officer Ref Id: 18049221 Location: Lagos Job Category: Operations - Core Schedule: Full-time Shift: Day Job Employee Status: Regular Key Accountabilities

• Act as first point of contact for HRSS query resolution
• Payroll Administration - Collate and provide data to EY; review payroll reports received from EY
• Ensure all Regulatory Remittance / Payment (e.g. Pension, NSITF, PAYE, NHF etc) are made within the regulatory timelines
• Update and maintenance of staff records / files
• HR Accounts reconciliation / provision of documentation for Proofing
• Act as the Business Activity Owner Support for HRSS Vendors
• Process Vendor Payment
• Responsible for processing staff entitlement and benefits:
  • Per Diem for STAs
• Responsible for Office and Inventory Management
• Employee Lifecycle:
  • Enquiry management
  • Leave of absence
  • Letter generation
• Updating HR Systems by working with HR Business Partners to provide efficient, effective and high quality service delivery.
• General HR administrative support
• Reporting
• Other functions that may be assigned to you by your supervisor

• A B.Sc/ BA degree

• Effective command or verbal and written English
• Strong analytical skills
• Excellent communication skills
• Good customer service orientation
• Very strong interpersonal skills

• Payroll Administration Knowledge
• Minimum of 5 years working experience in HR
• Excellent computer skills - Word, PowerPoint and Excel
• Intermediate level on Excel
• Capability in benefits development
• Stakeholder management
• Verbal and written communication skills
• Strong influencing skills

• Highly Organized
• Self- motivated
• A team player
• Characteristics; integrity, judgement, adaptability, creativity, customer focussed, results driven, resilience
• Flexibility of approach, together with a ‘can-do’ attitude are key
• Business focus/analytical skills
• Problem solving, Change Management

• Demonstrates an appreciation of a diverse workforce.
• Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.

• Maximizing the profitability of all customer coverage (across all product categories) covering both the GSG and GCB businesses.

• Assist the GCB Head to develop group’s goals and monitor performance against expectation.
• Design and standardize an information framework for business performance management in GCB.
• Advise on tax and accounting issues in transaction structuring and strategy formulation.
• Preparing plan financials as part of annual EMEA budget process and tracking of performance against budget by product and customer coverage
• Analysis of industry behavior needs (specific), economics (interest & exchange rates, cycles), geo-political changes and then positioning Citigroup products at the disposal of the client.
• Maximizing cross sell in portfolios in conjunction with relationship managers.
• Aligning portfolios products in conjunction with relationship managers with trends in the market place.
• Ensuring that the management information system is accurate, meaningful and that users are trained.

• Ensuring that the management information system is accurate, meaningful and that users are trained.
• Liaising with relationship managers on their portfolios and product performance against plan.
• Analysis of industry behavior, needs (specific), economics (interest & exchange rates, cycles), geo-political changes and then assistance of Credit of the effects of industrial changes, geo-political changes and economic swings on the client.
• Aligning portfolios products in conjunction with relationship managers with trends in the market place.
• Creation of early warning signals positioning Citigroup products at the disposal of the client.
• Analysis with the for customers identified as potential flight risk.
• Active management of the customer coverage model together with the product areas and relationship managers.
• Provide support for GCB planning and coordinate GCB related corporate reporting (cluster and GCB)
• Monitor and communicate developments in financial systems and accounting procedures and their impact on GCB.

• B.Sc / BA degree.
• A postgraduate degree and relevant professional qualifications will be an added advantage.

• Minimum of 4 to 5 years post qualification experience
• Banking knowledge is a pre-requisite.
• Understanding of key products and services as well as the mechanics.
• Basic understanding of Treasury, derivative products and investment banking would be advantageous.
• He or she must be able to make decisions and follow through without the consistent monitoring by the GCB Head.

• Knowledge management experience would be advantageous. The incumbent must also show the ability to communicate with peers, juniors and seniors.
• Ability to create such models and enhance them as per user request is essential.
• Understanding of CitiVision revenue reporting dynamics is key.
• The incumbent should show business acumen when analyzing customer product needs and comparing it to other customers in the industry.