Latest Job Vacancies at Action Against Hunger, 18th September, 2018

Action Against Hunger works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy. We are recruiting to fill the position below:     Job Title: Complaint Response Mechanism Assistant Location: Monguno, Borno Job Summary

• The Complaints Response Mechanism Assistant will be based in Monguno, Borno State and report to the Complaint Response Mechanism Officer.
• The CRM Assistant will support the CRM Officer in the establishment and management of the Feedback Mechanism for all Action Against Hunger humanitarian projects.

• Establishment and management of the feedback mechanism for all AAH humanitarian projects.
• Build staff awareness and commitment to a complaints mechanism, ensuring that all SOPs and ACF core policies are respected.
• Ensure regular maintenance of complaints and feedback database/information system and ensure information is shared on a regular basis.
• Address the queries of callers using setup hotline while respecting ethical and professional behaviour in accordance with the AAH standard operating procedures and HAP guidelines.
• Submit internal, and accurate reports to the concerned programs/projects. The reports will be submitted weekly, or daily according to the urgency of the call; include monthly recommendations, if needed, to projects/programs and program managers as received.

• At least a Bachelor's degree in management, social research, development studies or a related field with a minimum of 1 year relevant experience in developing and maintaining accountability and learning activities.
• Have demonstrated knowledge of accountability especially feedback mechanisms concepts and international humanitarian quality standards.
• Be fluent in English and local languages especially Hausa and Kanuri (both written and spoken skills).
• Have strong understanding of HAP, Do No Harm and other relevant global standards.
• Have experience in carrying out design and implementation of accountability and complaints reporting mechanisms in Nigeria.
• Have excellent computer skills especially developing databases.

• The Finance Archivist will be based in Abuja, FCT for a period of Six (6) months and will be supervised directly by the Finance Officer.
• He/she will be responsible for archiving all finance documents.

• Ensuring quality control of invoices
• Improving the quality of the documents archiving.
• Check that all invoices and their amounts are present as from their reception and the coherence with the accountancy in Saga.
• After the monthly accounting closure check the accounting codes, the project codes and the budget codes.
• Confirm all invoices are present for each transaction as well as the accounting codes, project codes and budget codes are in line with the budgets.

• Have a minimum of Bachelor's degree in any field
• Possess exceptional organization and planning skills, ability to manage and follow work plans.
• Have strong interpersonal, communication skills and ability to negotiate, influence, give effective feedback.
• Be an effective team player and have the ability to manage stress effectively, juggle competing priorities, balance various programmatic, logistic and team needs.
• Have experience with donor funded programs preferably.

• The position is based in Maiduguri, Borno state and reports directly to the Project Manager.
• The Sector Manager - Nutrition and Health will be responsible for the overall management and technical support of organization's OFDA funded Health and Nutrition interventions in the North East region of Nigeria.

• Support the implementation of the short and long range plans for delivery of project services, and provide guidance to AAH’s Nutrition and Health staff in the management of project interventions and/or activities for effective project impact.
• Work with project team to develop overall detailed project implementation plan for nutrition and health component in line with predefined project implementation work plan.
• Manage the assigned Nutrition and Health project interventions in order to meet the project objectives within budget and the allotted time frame and report promptly any operational concerns (e.g. projected failure to meet objectives; increased beneficiary needs; projected over or under spending on project budget).
• Manage the performance and identification of training needs, propose training plan to the Regional Health and Nutrition Coordinator, direct line Manager as well as with other supportive departments.
• Ensure projects are implemented in line with donor requirements and in accordance with AAH, country and international standards i.e. SPHERE and HAP standards.
• Ensure appropriate financial management, coordination and effective communication.
• Establish performance objectives, provide feedback, identify strengths and areas for professional improvement.

• Degree in Nutrition/Nursing or Medicine or public health. Certificate in project management for development professionals will be an added advantage.
• Minimum of 3 years’ relevant work experience in primary health care and maternal health in the humanitarian context.
• Previous experience in CMAM and IYCF program.
• Previous experience in a managerial role.
• Ability to plan and organize work Independent with appropriate follow through while paying close attention to detail and can read and abstract information from a variety of formats.
• Ability to work under pressure and react according to evolving context/situation.
• Capacity to work under pressure and manage personal stress levels.
• Excellent skills in report writing.
• Excellent Knowledge of humanitarian principles, Sphere and HAP Standards.
• Microsoft Office Skills (Outlook, Excel, Power Point, Word).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Fluency in Hausa and English.
• Commitment to Action Against Hunger mission, values and policy.

• The position is based in Damaturu, Yobe state and reports directly to the Project Manager. The Sector Manager - Nutrition will be responsible for the overall management and technical support of organization's UNICEF funded Nutrition interventions in the North East region of Nigeria.

• Supervision of the LGA Nutrition Focal Points (NFPs) and/or the State Nutrition Officer (SNO) of CMAM integration activities in area of intervention. The program includes therapeutic units within the hospitals and OTPs integrated in health facilities.
• Provide joint technical support to the hospital staff in the Stabilization Center (SC) and to the health facilities staffs for the running of OTP activities.  This is to be done with a counterpart in hospital and health facilities to ensure that capacities to coach are existent at LGA and health facility levels.
• Contribute to the implementation strategy for community and health facility IYCF activities jointly with Action Against Hunger team and key nutrition stakeholders in a determined pilot area.
• Organize and support implementation and monitoring of IYCF activities to ensure approach is adapted/documented throughout the process.
• Establish strong relationship with SMOH, SPHCDA, and Local Government for identification of LGAs where CMAM support is to take place as identified.
• Jointly with authorities, sensitize main stakeholders on CMAM and need for support and commitment for long term access to life saving activities for children; at this stage the overall entry/exit strategy can be shared emphasizing the vital role of the stakeholders to make this happen (stakeholders can include representatives from Women’s Affairs, Budget & Planning, Water Resources, etc.).
• Support the planning and management of pipeline and LGA level authorities to ensure transport of commodities from State to LGA and from LGAs to health facilities. This will involve jointly defining and facilitating projection capacity at health facility level and communication between the different levels to prevent stock outs at health facility level.

• Degree in Nutrition/Nursing or Medicine or Public Health. Certificate in project management for development professionals will be an added advantage.
• Minimum of 3 years’ relevant work experience in primary health care and maternal health in the humanitarian context.
• Previous experience in CMAM and IYCF program.
• Previous experience in a managerial role.
• Ability to plan and organize work Independent with appropriate follow through while paying close attention to detail and can read and abstract information from a variety of formats.
• Ability to work under pressure and react according to evolving context/situation.
• Capacity to work under pressure and manage personal stress levels.
• Excellent skills in report writing.
• Excellent Knowledge of humanitarian principles, Sphere and HAP Standards.
• Microsoft Office Skills (Outlook, Excel, Power Point, Word).
• Willing and able to be based and travel regularly within remote areas, where services are limited.
• Fluency in Hausa and English.
• Commitment to Action Against Hunger mission, values and policy.

• The Procurement Assistant is based in Monguno, Borno State reports to Procurement Officer
• The Procurement Assistant is required to support the implementation of procurement activities ensuring successful delivery in program implementation.

• Obtain quotations for both direct and negotiated procedures within a week of assignment.
• Negotiate with suppliers for competitive pricing.
• Contribute towards the development of procurement plans and processes.
• Maintain proper files for procurement documents and establish electronic archives for all purchase dossiers and other logistics documents.
• Create functional system of dispatch and receipt acknowledgement for purchases.
• Track vehicles used on behalf of Monguno base for goods dispatch and passenger movement.
• Other task as assigned.

• Degree in Logistics, Procurement, Supply Chain or any other equivalent course.
• Minimum of 1 year experience in office administration and procurement.
• Experience in logistics and stock control.
• Good capacity to work in a team.
• Strong verbal and written communication skills.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

• Advert may close before the due date once we receive application from qualified candidates
• Qualified women are strongly encouraged to apply.