Job For Front Desk/Customer Service Officer at Utopian Partners Limited

Utopian Partners Limited is a growing company with interests in real estate development, engineering, procurement and construction. Our company offers a wide range of services which are in high demand of today’s emerging market. UPL has three major arms which have been streamlined to meet our customer's needs. We are recruiting to fill the position below:     Job Title: Front Desk/Customer Service Officer (Female) Location: Lagos Job Description

• We are seeking a skilled and self-motivated customer service officer to join our growing company. In this position, you will play a key role by performing various administrative and clerical tasks.
• You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.
• Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment and procedures.

• Greet clients and set a positive office atmosphere.
• Answer the phone, take messages, and redirect calls to appropriate offices.
• Organize and maintain files and records; update when necessary.
• Oversee sorting and distribution of incoming mail.
• Prepare outgoing mail (envelopes, packages, etc.).
• Operate office equipment, such as photocopier, printers etc.
• Organize bookkeeping and issue invoices/checks.
• Record minutes of meetings and dictations.
• Inventory the stock of office supplies and order what is needed.
• Must effectively manage different communication channels and manage customer complaints via phone calls and/or emails.

• OND/HND/BSC in any related field.
• 0 - 2 years experience.
• Strong knowledge of office procedures and basic bookkeeping principles.
• Ability to effectively use and maintain office equipment.
• Excellent typing skills with experience taking dictations a plus.
• Self motivated and able to work independently and in team environments.
• Outstanding communication skills.
• Great organizational and multitasking abilities.
• Must reside within Lekki/Ajah axis.