New Job Openings at Romanspage Global, 11th October, 2018

Romanspage Global – Our client, urgently requires the services of suitably qualified candidates to fill the vacant position below:

 

 

Job Title: Support Engineer
Location:
Lekki, Lagos
Job type: Full-time

Job Descriptions

  • We urgently in need of a Support Engineer. In this position, you will be responsible for the quality and usability of products.
  • You will serve as the voice of the customer in product development core teams to ensure that the company delivers customer-ready products to the market

Job Responsibilities

  • Ensure database security
  • Control access privileges and permissions
  • Capacity planning
  • Conduct frequent database security audits
  • Conduct frequent data accuracy audits to ensure integrity and accuracy of data
  • Coach and mentor team members
  • Develop database disaster recovery, high availability/redundancy plans
  • Ensure frequent backup of databases
  • Setup and maintain database replication on critical databases
  • Monitor database performance and query throughput
  • Conduct database tuning
  • Optimize SQL as required
  • Establish and document processes and procedures for database access, design, performance and redundancy
  • Handle database installation and upgrades
  • Refine and approve database designs
  • Understand all deployed software products, applications and features to Business Customers end to end
  • Manage properly and adequately the primary client on site and handle/manage expectations
  • Reply to customer mission critical issues outside business hours
  • Travel to customer sites for high profile issue resolution
  • Organize and have adequate representations in field visits
  • Provide enterprise-level assistance to our customers
  • Document activities and findings in a case tracking tool
  • Technical troubleshooting, analysis, and diagnosis of product issues
  • Ensure case updates and resolution timeframes are in line with service level agreement
  • Delivery of product issue work around or fix
  • Replication of customer issues
  • Development of technical documentations (Tech Notes, Tech Alerts, FAQs, etc)
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
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Qualifications

  • 1st class or 2.1 B.Sc degree in Computer Science or similar field (extensive work experience may supplement degree)
  • Master’s degree or equivalent is a plus
  • Minimum of 3 years’ experience
  • Familiar with at least 1 relational database management system; Oracle or PostgreSQL most used
  • Technical Knowledge / Skills Preferred but not Required
  • Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL)
  • Microsoft SQL Server database administration
  • Microsoft Visual Studio, including VB.Net and/or C#
  • Multiple years of experience as a Techical Support Engineer or related field practicing in support, design, development, and/or integration of process control and IT solutions for manufacturing.
  • Experienced with Windows servers
  • Experienced with Linux servers
  • Excellent SQL skills
  • Excellent verbal and written communication skills
  • Ability to prioritise your workload
  • Attention to detail.
  • Ability to think logically

Additional Information

  • Be a great team player with a can-do attitude
  • Strong ownership mindset
  • Agile problem solving.
  • Critical thinking capabilities
  • Good attention to details
  • Dynamic and active

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Quality Assurance Engineer
Location
: Lekki, Lagos
Job Type: Full-time

Job Description

  • We are urgently in need of a Quality Assurance Engineer.
  • The Quality Assurance Engineer will be part of the great team responsible for ensuring and validating product quality.
  • This team is extremely conscious and empathetic with the end user, hence nothing less than stellar quality is accepted.

Responsibilities

  • Conduct load/performance tests and report on them
  • Other functions as assigned by your line manager.
  • Plan test
  • Design tests
  • Conduct functional tests
  • Prepare bug reports
  • Conduct advanced automation testing using tools like Selenium, HP quality center, cucumber, etc
  • Liaise with developers to ensure defects raised are fixed
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Requirements/Qualifications

  • Very good SQL knowledge
  • Excellent verbal and written communication skills
  • ISTQB foundation tester certification
  • Experience automating web and mobile application tests
  • Very familiar with test techniques and principles
  • Excellent analytical skills
  • Experience working in an agile environment.
  • A First class or Second class upper Bachelor’s degree in Computer Science, Computer Engineering, Mathematics, Statistics or a related field
  • Minimum of 3 years testing experience
  • Programming Experience is preferred
  • Experience using least one RDBMS, oracle or PostgreSQL preferred

Other Requirements/Skills:

  • Possess a can-do mind-set
  • Good attention to details.
  • Industry knowledge
  • Strong leadership skills
  • Critical thinking and problem-solving capabilities

Interested and qualified candidates should:Click here to apply

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