Recent Vacancies at UnoCasa Limited

UnoCasa Limited - Our team comprises vibrant individuals who are passionate about providing strategic human resources support to businesses. Our drive is business success and because we know a chain is only as strong as its weakest link, we engage your team to ensure weak links do not exist. We are recruiting to fill the position below:     Job Title: Retail Store Manager Location: Lagos Job Summary

• The Store Manager will be in charge of the day-to-day operations of the store not limited to management of the store employees, scheduling and assigning of responsibilities, ensure team embrace the company culture and goals as well as adherence to all operational standards and processes.

• Deploy business strategy at store level to increase customer pool, expand store traffic and meet set targets
• Meet sales goals through training, motivating, mentoring and providing feedback to sales/service team
• Ensure high levels of customers satisfaction through excellent customer relationship management
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store ambience and visual merchandising standards
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc).

• A minimum of HND/B.Sc in any field
• At least 3 years work experience as a store manager
• Good leading skills and business orientation
• Customer management skills
• Ability to handle difficult situations
• Strong organizational skills
• Good communication and interpersonal skills.

• Retail sales manager is responsible for setting the organisation on the path to achieving its sales objectives through product segmentation and mapping, data.
• This individual will ensure that the sales team across the country are well supervised, motivated, driven as well as maintain long term relationships with clients and suppliers.
• As Retail sales manager, there is need for creativity and thorough knowledge of sales processes to provide innovative ideas for business growth and team management.

• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Achieve growth and hit sales targets by successfully managing the sales team
• Build and promote strong, long-lasting customer relationships by understanding their needs and partnering with them
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts
• Develop training calendar for the sales team to ensure optimum growth
• Work with internal and external teams to deliver on promotions and brand promises

• A minimum of HND/B.Sc in any field
• Retail Sales experience and at least 5 in leadership
• Strong IT skills, data analysis and knowledge of ERP
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Excellent oral and written communication skills