Recruitment For Graduate Interns at Cornerstone Staffing, 5th October, 2018

Cornerstone Staffing - Our Client, a reputable company, is looking to recruit suitably qualified candidates to fill the position below:     Job Title: Content and Social Media Intern Location: Lagos Job Description

• Our client, is looking to recruit a Content & Social Media Intern to join her marketing team
• The intern will work with the social media team, content team, and marketing staff to schedule content for Facebook, Twitter, LinkedIn, Instagram, Google+, Pinterest, and Youtube
• The intern will also help monitor performance across platforms, and help with competitive and benchmark analyses.
• No coffee runs for this intern: this internship will require real marketing work: building out lists, digging into data, writing posts, and working on other high impact marketing projects within a fast-paced environment

• Content publishing across global social media channels
• Research and analysis, using public tools such as Google Trends,
• Social Media Campaign Management
• Play a key role in launching social marketing campaigns, while learning how to build and protect our company’s brand.
• Develop strategies focused on increasing engagement, awareness and followers.
• Research for third-party resources that would be on interest to social media followers.
• Assist with new social influencer and branding campaigns
• Keep an eye on trends and participate in brainstorming sessions

• Intermediate knowledge of analytics software like Google Analytics, as well as in-app analytics for each social media platform.
• Graduate of Communications, Marketing, Social Media or equivalent field of study.
• Experience with social media management systems like Hootsuite.
• Experience creating content for social media.
• Ability to write clearly and quickly, while adhering to company’s voice and tone.
• A collaborative spirit and experience working with other writers, designers, and developers.
• Ability to manage multiple projects with varying timelines

• We are looking to hire a Digital Marketing Intern to assist with digital marketing strategy, especially producing, posting and promoting our marketing content.
• This internship will give you the opportunity to build your skills in the operational aspects of communications, as well as broaden your experience on the strategic side.
• We are seeking a highly motivated and proactive candidate with interest and passion for SEO, Google Ads Fundamentals, Search Advertising,Social Media, Content Marketing and Web UX.

• PPC campaigns
• Google Adwords
• Facebook Ads Manager
• Remarketing (multiple platforms)
• Ads & Landing Page Optimization
• Google Analytics
• CRM
• Ultracart

• A Bachelor's Degree or a current student in their final year in pursuit of a Bachelor's Degree, preferably in Journalism, PR, Communications, and/or Marketing.
• Background in internet marketing, SEO, SEM or searching advertising
• Excellent with excel
• Numbers-driven
• High level of proficiency with: CRM (Zoho), CMS (WordPress, Drupal), Analytics tools, Photoshop /Canvas/Indesign( added bonus)
• Availability to start immediately.

• Strong research and analytical skills
• Extremely Strong Writing and Editing Skills (Journalism or English Major a plus).

• This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

• Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
• Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
• Direct or route customer calls to appropriate personnel for assistance.
• Work with customer service manager to ensure proper customer service is being delivered.
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Handle dissatisfied customers in a polite and professional fashion.
• Track and follow-up all customer requests in a timely manner.
• Compile reports on overall customer satisfaction.
• Identify and assess customers’ needs to achieve satisfaction.
• Track and follow-up all customer requests in a timely manner.
• Compile reports on overall customer satisfaction.
• Identify and assess customers’ needs to achieve satisfaction.

• Minimum B.Sc /HND required in any field. 3 years relevant experience
• Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
• Effective communication and interpersonal skills (both written and verbal)
• Self-motivated and able to work independently and in team environments
• Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
• Ability to multi-task and manage several projects simultaneously
• Exceptional customer service and follow up skills.