Latest Job Vacancies in a Leading ICT Solution Company (Alfred & Victoria Associates)

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. We are recruiting to fill the positions below:     Job Title: Professional Service Sales Engineer Location: Lagos Role Summary

• To increase market share of the company by providing top of line professional services Ensure visibility and effective packaging of the services in attractive bundles and releasing them in the market.
• Professional services Categories: UTM, IP Telephony, Hosting, Security, Disaster Recovery, Cloud and Data Backup, Infrastructure and other Value added and professional solutions.
• Close deals with Vendors / Operators and B2B, B2C clients to ensure product quality is in line with the demand.
• Close deal with various companies in different sectors and industries for Internet Solutions and connectivity.
• To generate revenue by strategic & innovative methods.

• Promote and sell Professional Services and Internet Solutions across various business channels.
• Work with the team to implement the strategic partner relationships tactic with the Operators, 3rd Party, Solution Providers and Content Providers for Professional Services and Solutions.
• Maintain and develop existing and new customers through planned individual account support, and liaise with
• Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
• Must have experience in the internet connectivity environment and a technical overview or background.
• Identify potential business alliances with various companies in different sectors and industries, in coordination with the business objective.
• Establish projects and create planning / feasibility study for opening new business opportunities with various companies in different sectors and industries.
• Establish activities on Professional Services and Internet Solutions with various companies in different sectors and industries that will increase and generate revenue.
• Provide detailed reports & charts of project performance.
• Provide daily, weekly, monthly and annual revenue reports various companies in different sectors and industries that we have established and partnered with.

• Minimum 3 years’ experience in the field specializing in Value Added Services.
• Other personal traits: reliable, tolerant, determined, well presented, businesslike, polite, well-mannered and be a team-player.
• Must be target driven.
• Smart, proactive thinking and solution centered approach.
• Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.

• We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team.
• The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector.
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent internal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• B.Sc/BA in Business Administration or relevant field; certification in sales or marketing will be an asset.

• We are looking for an experienced and well-organized Service Delivery Supervisor to provide the necessary support to the field sales team.
• The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

• Supervise and coordinate the Service Delivery Team by managing and monitoring. schedules, supervising and filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Handle, manage and respond to complaints from the sales team and give out solutions when needed to avoid delays.
• Store and sort financial and non-financial data in electronic form and present reports.
• Prepare, fill and send daily Service Delivery Sheet.
• Monitor and make sure all accounts are not disconnected, where applicable.
• Monitor and Handle the processing of all orders with accuracy and timeliness.
• Monitor the team, to make sure information of unforeseen delays or problems are addressed and notified to the sales person and clients.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Generate daily, weekly and monthly reports and analysis of the service delivery team.

• Great educational background, preferably in the fields of computer science or engineering for technical project managers.
• Proven working experience as a project administrator in the information technology sector.
• Should have some technical background, with understanding or hands-on experience on internet service delivery.
• Excellent internal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office experience as a sales coordinator / service delivery coordinator or in other administrative positions will be considered a plus
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• B.Sc/BA in Business Administration or relevant field; certification in sales or marketing will be an asset.
• Should be able to handle and supervise large projects for installations.

• Must be presentable and have knowledge in the internet connectivity with some administrative background.
• Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook,
• punctuality, ambitious, clear focus on high quality and business profit, mature, credible, perceptive and articulate.
• Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
• To sign assigned subscriber forms and contracts on behalf of Presales for Dealers, Resellers and Partners.
• To sign assigned subscriber forms and contracts forms on behalf of Managers.
• To visit existing assigned clients for payment collection.
• To visit existing assigned clients for follow-ups on payment.
• To generate leads from existing clients when visiting.
• To send weekly reports.
• To report to Service Delivery Manager / Collection Manager on a daily basis.
• Other personal traits: reliable, tolerant, determined, well presented, businesslike, polite, well-mannered and be a team-player.

• Serves as the lead resource for advanced monitoring, troubleshooting and review of radio network Key Performance Indicators (KPI).
• Primarily responsible for Quality RF link for corporate clients
• Handle Analysis of KPIs, investigation and improvement of AP radio quality delivery
• Co-ordination with the field engineers for rectifying radio link problems and improving the link performance and quality.
• Coordinate the test activities.
• Initiate optimization actions, follow-up and achieve optimal on radio AP/CPE performance.
• Coordinate with field teams to ensure recommendation on client’s link optimization is achieved.
• Perform RF planning and Network optimization for link quality for corporate clients.
• Leads RF team to field work to ensure client’s link’s problem resolution.
• Provides capacity planning and growth strategies for AP and CPE.
• Develop training materials and host training sessions for RF teams.
• Coordinate with vendors on major problems on RF products.
• Implementation of RF workout recommendation defined by RF Manager.

• B.Sc/HND in Telecommunication Engineering.
• Strong communications skills both written and verbal.
• Independent problem solver combined with strong team orientation.
• Advanced understanding of RF propagation principles, cellular theory, RF engineering tools and antenna theory.
• Skilled with test & measurement equipment like Signal Sources, Network Analyzers, Vector Signal Analyzers, Spectrum Analyzers, Google Earth etc.
• Understanding of digital modulation schemes such as QPSK, 8PSK, QAM and can analyze system level front end requirements for set top box applications (link budgets, phase noise, noise figure, linearity, and spurious frequency analysis, etc.)
• Ability to work well in a high pressure technical environment.
• 5-7 years’ experience within the wireless industry troubleshooting, optimizing, and designing wireless communication sites.
• Good understanding of wireless communications systems
• Cisco Certified Network Associates (CCNA) and Wireless Certified Network Professionals (CWNP) preferable.