Current Graduate Job Positions in a Leading Electronics Retail Company

Fadac Resources and Services - Our client, a leading Electronics Retail company with high brand electronic products is recruiting to fill the positions below:     Job Title: Showroom Supervisor Location: Lagos Responsibilities

• Generate new leases by direct selling inside the showroom to new and current customers. Meet or exceed daily, weekly, and monthly new lease goals as defined by the manager.
• Research the residential and commercial marketplace through published lists, local sources, or through independent research for potential business opportunities, and telemarketing as appropriate.
• Maintain the showroom as a high impact location to feature the appropriate merchandising relevant to the local customer base.
• Answer phones, coordinate delivery logistics with customers and with the distribution team.
• Process lease applications, exchanges, orders, and credit applications to corporate; follow up for delivery information, payment information and approvals as necessary.
• Communicate on a regular basis to ensure the most recent needs are met and retail outlet remains top of mind.
• Collaborate with outside sales, housewares team, distribution, billing, purchasing and customer service teams for resolving disputes, scheduling deliveries and pickups, and maintaining productive communication.
• Develop customized proposals for prospective customers to meet their unique needs. Present these proposals effectively and confidently address customer questions and concerns.
• Maintain current knowledge of product and pricing on all inventory, and a design sense of how to create merchandising solutions that meet a customer need and utilize current inventory.
• In collaboration with the outside sales team, maintain salesforce as a way to monitor activity, increase success rate, increase sales calls, and track customer interaction
• High-quality organization skills focused on maintaining email databases, marketing and office supplies, and sales materials
• Maintain a professional sales appearance
• Collaborate positively with fellow Team Members; embrace teamwork mindset
• Strong follow-up orientation to ensure successful implementation of the business initiatives
• Work under time-sensitive situations (time deadlines, delivery and pick-up schedules); able to multi-task in a fast paced environment.
• Flexibility in schedule to handle customer and business needs as they arise
• Implement direct mail and digital marketing pieces tailored to the current sales priorities

• Bachelor’s degree with four years of related experience
• Good analytical skills, the ability to create compelling solutions that meet customer needs
• Excellent communication skills with the ability to present information and respond to questions
• Previous customer service experience or inside sales experience desired
• Excellent supervisory, leadership skills
• Must have good knowledge of the industry

• Devise ways to optimize inventory control procedures
• Inspect the levels of business supplies and raw material to identify shortages
• Ensure product stock is adequate for all distribution channels and can cover direct demand from customers
• Record daily deliveries and shipments to reconcile inventory
• Use software to monitor demand and document characteristics of inventory
• Place orders to replenish stock avoiding insufficiencies or excessive surplus
• Analyze data to anticipate future needs
• Evaluate suppliers to achieve cost-effective deals and maintain trust relationships
• Collaborate with warehouse employees and other staff to ensure business goals are met
• Report to upper management on stock levels, issues etc.
• The supervisor typically maintains work records and plans weekly work schedules.
• Develop and implement improvements to existing operational procedures in order to maximize efficiency and cut operations costs

• B.Sc/BA in business administration. logistics or relevant field
• Proven experience as inventory supervisor or similar position
• Excellent knowledge of data analysis and forecasting methods
• Working knowledge of inventory management software (e.g. ERP)
• Ability to accurately track inventory and create reports
• An analytical mind with strong math skills
• Excellent organizational and planning skills
• Outstanding communication and interpersonal abilities
• Reliable and trustworthy

• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Talking staff/clients through a series of actions, either face to face or over the telephone
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults
• Replacing parts as required
• Providing support, including procedural documentation
• Supporting the roll-out of new applications
• Setting up new users’ accounts and profiles and dealing with password issues
• Responding within agreed time limits to call-outs
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritizing and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals
• Testing and evaluating new technology
• Conducting electrical safety checks on computer equipment.

• B.Sc/HND in Computer Science or any other related course
• Minimum of 3 years experience
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritize and delegate
• A keen eye for detail

• The store officer is responsible for communicating customer inventory needs to the back-end supervisor.
• He/She ensures that retail products are stocked, store displays are appealing and provide satisfactory customer service.
• He/She also responds to customer inquiries, orders and complaints.
• Respond to sales inquiries and purchase orders; collect and analyze data to determine appropriate order quantities;
• Review operations schedules and production requirements to ensure timely order fulfillment
• Track rates of accuracy, purchase, and return as well as defective items to inform quality control decisions
• Prepare, generate, and file financial store reports; review reports monthly with management
• Nurture positive relationships with customers

• Bachelor's degree in related field
• Minimum of 2 years of related experience in retail outlets
• Proficient with computers and other standard office technology
• Familiarity with SAP enterprise resource planning software
• Physical ability
• Superior organizational and communication skills