Jobs

Vacancy For Technical Support Officer In A Renowned Multinational Company


Willers Solutions Limited - Our client, a leading Multinational Company Located in Lagos is currently recruiting suitably qualified candidates to fill the position below:     Job Title: Technical Support Officer Location: Lagos Job Description

  • Updating self-help documents so customers/employees can try to fix problems themselves
  • Ability to speak French fluently is a plus
  • Testing and fixing faulty equipment
  • Working with customers/employees to identify computer problems and advising on the solution
  • Logging and keeping records of customer/employee queries
  • Analyzing call logs so you can spot common trends and underlying problems
Qualifications
  • Minimum of an OND or its equivalent in Engineering or any Technical related discipline.
  • Minimum of 2 years experience as a Technical Support Officer.
Required Skills:
  • Up-to-date Technical Skills and knowledge
  • Must have Electronics Background
  • Good interpersonal and customer care skills
  • Good accurate records keeping.
  • An ability to assess each customer/employee's IT knowledge levels
  • Ability to deal with difficult callers
  • Logical thinker
  • Good analytical and problem solving skills
    How To Apply Interested and qualified candidates should send their CV (MS Word Format) to: [email protected] using “Technical Support Officer” as the subject of the mail.   Application Deadline 13th December, 2018.   Note: Only qualified candidates would be contacted.