Recent Vacancies at International Facilities Services Limited

International Facilities Services Limited, is an international facilities management company operating global standards to wide range of clients in Nigeria, Ghana, South Africa and the Middle East. We are recruiting to fill the position below:     Job Title: Help-desk Officer Location: Lagos Job Description

• Responding to queries via chat, email, or phone
• Training other staff members on troubleshooting and diagnosing problems
• Writing, editing, and revising training manuals for new and updated software and hardware
• Providing technical assistance for questions and problems
• Resolving problems with networks and other computer systems
• Diagnosing system errors and other issues
• Following up with customers to ensure -full resolution of issues
• Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
• Running reports to analyse common complaints and problems
• Installing or changing software to fix issues
• Remotely accessing hardware or software for clients to make changes and fix problems

• Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems, Familiarity with both PC and Mac Hardware and Software, Experience with Network Repairs and Analysis, Good Customer Service Skills, Ability to Communicate Effectively to help customers fix their issues and feel satisfied with the experience, Writing and Editing Skills to aid in writing and updating manuals, Education in Computer Repairs and how to Troubleshoot Problems
• Degree in Computer Science, Computer Engineering and IT
• Minimum of 4 years work experience
• Familiarity with CAFM

• Planning and Defining Scope
• Activity Planning and Sequencing
• Resource Planning
• Developing Schedules
• Time Estimating
• Cost Estimating
• Developing a Budget
• Documentation
• Creating Charts and Schedules
• Risk Analysis
• Managing Risks and Issues
• Monitoring and Reporting Progress
• Team Leadership
• Strategic Influencing
• Business Partnering
• Working with Vendors
• Scalability, Interoperability and Portability Analysis
• Controlling Quality
• Benefits Realisation

• Degree in any related field
• PMP
• Proficient with software tools
• Minimum 4 years work experience

• Developing growth strategies and plans
• Managing and retaining relationships with existing clients
• Increasing client base
• Having an in-depth knowledge of business products and value proposition
• Writing business proposals
• Negotiating with stakeholders
• Identifying and mapping business strengths and customer needs
• Researching business opportunities and viable income streams
• Following industry trends locally and internationally
• Drafting and reviewing contracts
• Reporting on successes and areas needing improvements

• Degree in Economics or Finance
• Marketing and any social science
• High-level communication skills
• Proven ability to negotiate
• Experience with design and -implementation of business development strategy
• Conflict resolution
• The ability to self-motivate and motivate a team
• Experience working to and exceeding targets
• Minimum of 2 years work experience.

• Developing and managing financial systems/policies
• Negotiating and obtaining finance for major projects
• Controlling and forecasting income and expenditure
• Creating business strategies to generate shareholder value.
• Preparing reports, budgets, commentaries and financial statements
• Undertaking financial administration and internal audit
• Liaising with managerial staff and other colleagues
• Supervising a team of accounting technicians

• Diploma in IFRS
• 8-10 years experience
• Degree in Accounting
• ICAN, ACCA, ACA

• Responsible for handling all aspects of planned publicity campaigns and PR activities.
• Planning publicity strategies and campaigns
• Writing and producing presentations and press releases
• Dealing with enquiries from the public, the press, and related organisations
• Organising and attending promotional events such as press conferences, open days, exhibitions, tours and visits speaking publicly at interviews and presentations
• Providing clients with information about new promotional opportunities and current PR campaigns progress analysing media coverage
• Commissioning or undertaking relevant market research
• Liaising with clients, managerial and journalistic staff about budgets, timescales and objectives
• May also be required to carry out other, more general, marketing responsibilities.

• Degree in Economics or Finance
• Marketing and any other social science field
• High-level communication skills
• Proven ability to negotiate
• Experience with design and implementation of business development strategy
• Conflict resolution
• The ability to self-motivate and motivate a team