Jobs

Latest Job Vacancies at CasaBella Beauty, 15th February, 2019

HealthPlus Limited - Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. We are recruiting to fill the position below: Job Title: Regional Manager Reference: HP/RO/RM18 Location: Lagos Contract Type: Permanent/Contract Job Functions

Administration, Advisory, Communications, Counselling, Investigation & Compliance, Management, Quality Control, Retail, Safety & Security, Sales
Industries: Retail

Specification

The Regional Manager will be responsible for managing and assuming the overall responsibility for the success of areas under a region.
The Regional Manager is expected to be strategic in running the affairs of the Region.
This position will provide direction for areas within the region, driving their sales and ensuring profitability.
The Regional Manager supervise the Area Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.

Key Elements of the Role He/she shall also be responsible for the following: Strategy:

To provide strategic direction for the region
To cascade the corporate vision across the region in the most simply manner
To participate in expansion of business opportunities across the region
To run forecast and projection on opportunities within the region
To share market intelligence with management in fostering growth within the region
To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region
To improve on Customer loyalty across all areas within his/her region
To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
To monitor adherence to the HealthPlus way of selling

Sales & Marketing:

To maximize sales and ensure profitability of all Areas within his/her region
To Track sales performance and provide strategic support in target actualization
To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region
To improve on Customer loyalty across all areas within his/her region
To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
To monitor adherence to the HealthPlus way of selling

Stock Management & Merchandising:

To ensure branch team adherence to planograms and merchandising plans
To monitor and ensure that all products are labelled with up-to-date prices within his/her coverage
To oversee stock levels of all areas within his/her coverage with the objective of maximizing sales
To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.
Operations
To ensure that all areas within his/her coverage are open for trading and dispensing of prescriptions during the registered hours for opening
To ensure optimum functioning of the ERP solution across all areas within his/her coverage
To deal with customer complaints promptly, efficiently and in accordance with Company policy
To ensure the deployment of Pharmacy-Services at HP & CB Branches as a major competitive-edge
To ensure all areas within his/her coverage have adequate logistics and facilities support
To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.

Compliance & Regulatory:

To track the registration and renewals of licenses as related to pharmacists and branches
To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
To monitor the performance of Branch Pharmacists to ensure the highest professional standards of dispensing/prescribing pharmacy services provision and counselling according to Pharmacy Laws, PCN code of ethics and MEP UK are upheld
To ensure 100% compliance with the PCN code of ethics in all HealthPlus branches.

Turnover Profitability and Financial Management:

Monitor Pharmacists and staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
To ensure optimum functioning of the ERP solution across all areas within his/her coverage
Review net profit performance against budget on a regular basis with the CFO and CEO
To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new pharmacies in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
Encourage development of new business opportunities like clinics, hospital, homes, residential estates, offices, schools, churches, gyms etc. by Branch Teams under their jurisdiction
To ensure Delivery Service generates a minimum of 5% of all branch sales

Area Management:

Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
Ensure that all pharmacists and branch support staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all areas within his/her coverage, ensuring that appropriate incident reports & records are kept
Maintain and support regular communication between Management and Branch teams as required

Team Management:

To cascade performance expectations to all areas within his/her coverage
To ensure objective and effective performance management and appraisals
To oversee appropriate manpower cover within all areas within his/her coverage
To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
To escalate all disciplinary issues to HR

Training & Development:

To ensure upskilling of branch staff in collaboration with HealthPlus Academy
To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy

Community Partnerships:

To represent the Company through membership and active participation in pharmaceutical professional groups, associations, and organizations within area of coverage or as assigned by leadership.
To recommend and coordinate special professional and community programs to enhance and improve the professional image of pharmacists and HealthPlus.

Requirements

Minimum of 10 years in a retail environment (preferably HealthPlus)
Leadership and People Management
Business Analysis and Reporting
Conflict Resolution & Problem Solving
Business Acumen
Communication Skills
Customer Focus
Process Driven
Result Oriented
Integrity

Salary Market Related. Interested and qualified candidates should:Click here to apply Job Title: Area Manager (CASABELLA) Reference: HP/RO/AMCB18 Location: Lagos Contract Type: Permanent/Contract Job Functions

Administration, Advisory, Communications, Counselling, Investigation & Compliance, Management, Quality Control, Retail, Safety & Security, Sales
Industries: Health / Fitness / Beauty, Retail

Specification

The Area Manager will be responsible for managing and assuming the overall responsibility for the success of the branches within an area.
This position will provide direction for branches, driving their sales and ensuring profitability.
Area Managers supervise the branch Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention.

Key Elements of the Role He/she shall also be responsible for the following: Sales & Marketing:

To maximize sales and profitability of all branches within his/her coverage
To Track sales performance and provide strategic support in target actualization
To drive marketing initiatives within coverage area with the objective of growing traffic to branches
To improve on Customer loyalty across the branches
To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets
To monitor adherence to the HealthPlus way of selling

Stock Management & Merchandising:

To ensure branch team adherence to planograms and merchandising plans
To monitor and ensure that all products are labelled with up-to-date prices in the branches
To oversee stock levels within branches with the objective of maximizing sales
To ensure adherence to the SOP on stock management – stock takes (quarterly/random)
To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets
To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies.

Operations:

To ensure that all branches are open for business during the registered hours for opening
To ensure optimum functioning of the ERP solution across the branches
To deal with customer complaints promptly, efficiently and in accordance with Company policy
To ensure all branches have adequate logistics and facilities support
To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc.

Compliance & Regulatory:

To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures
To monitor the performance of Branch Managers to ensure the highest professional standards the beauty sector

Turnover Profitability and Financial Management:

Monitor staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales
To ensure optimum functioning of the ERP solution across the branches
Review net profit performance against budget on a regular basis with the CFO and CEO
To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new beauty outlets in the area, defacing/demolition of Branch signage by Local/State Government agencies etc.
Encourage development of new business opportunities like, beauty expos etc. by Branch Teams under their jurisdiction
To ensure Delivery Service generates a minimum of 5% of all branch sales

Area Management:

Ensure prompt and accurate completion of all paperwork relating to the operations of the Area
Ensure that all staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance
Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all branches within the Area, ensuring that appropriate incident reports & records are kept
Maintain and support regular communication between Management and Branch teams as required

Team Management:

To cascade performance expectations to branches
To ensure objective and effective performance management and appraisals
To oversee appropriate manpower cover within the branches
To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to
To escalate all disciplinary issues to HR

Training & Development:

To ensure upskilling of branch staff in collaboration with HealthPlus Academy
To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed
To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy

Community Partnerships:

To recommend and coordinate special professional and community programs to enhance and improve the professional image of the Beauty Advisors.

Requirements

Minimum of 8 years in a retail environment (preferably CasaBella)
Leadership and People Management
Business Analysis and Reporting
Conflict Resolution & Problem Solving
Business Acumen
Communication Skills
Customer Focus
Process Driven
Result Oriented
Integrity
Critical Thinking
Teamwork

Salary Market Related. Interested and qualified candidates should:Click here to apply Application Deadline 28th February, 2019. Job Title: Executive Assistant to the CEO Reference: HP/CEO/18 Location: Lagos Contract Type: Permanent Job Functions

Administration,Communications,Coordinator,Executive Management,Project Management,Public Relations,Secretary

Industries:

Admin, Office & Support,Government / Municipal

Specification:

Report to the CEO

Correspondence and Document:

Prepare and preview hard copy and electronic mails on behalf of the CEO; provide accuracy checks on basic data and documents requiring the CEO’ signature
Sort and distribute the CEO’s mails and memos
Prepare and arrange the collation & biding of documents for presentations as directed
Ensure all documentation is appropriately filed for ease of reference and efficient retrieval

Calendar Management:

Pro-actively coordinate, monitor and manage CEO’s personal appointments and diary

Meeting Management:

Take and distribute Minutes of Meetings when required

Administration:

Answer telephone calls directed to the CEO’s Office and take messages
Answer all enquiries efficiently and effectively
Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events
Work continuously to promote the culture of excellent customer service in supporting the Chief Executive Officer achievement of desired objectives

Customer Responsiveness:

Courtesy in dealing with internal staff, external customers and vendors

Expense Management:

Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures

Decision Making/Problem Solving:

Quick understanding of most relevant problems and the ability to proffer timely, practical decisions

Housekeeping:

Ensure efficient use and management of the Reception & Reception Corner and Conference Room
Proactive management of the CEO’s personal itinerary (meals & refreshments, personal visitors, family/friends’ birthday & other celebration notifications, reminders and co-ordination of family events, etc.)
Efficient running of the CEO’s Office; overseeing its’ cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery

Requirements

Bachelor’s degree in Business Administration or a relevant field with at least 5 years of proven experience providing executive support in a structured organization
Membership of ICSAN, CIA is an added advantage
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board of Directors, Senior Management Team and external partners
Understanding business functions and metrics within the Organization
Expert level written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Able to work within a team as well as alone with little or no supervision
High level of personal effectiveness
Excellent customer service and interpersonal skills
A professional and confident manner
Committed and professional in attitude
Ability to adapt to and manage change
Ability to treat others with respect
Upholding quality and continuous improvement
A good working Knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the CEO

Interested and qualified candidates should:Click here to apply Job Title: Beauty Advisor Reference #: HP/ROAM/18 Location: Lagos Contract Type: Permanent Job Functions

Administration, Advertising, Advisory, Communications, Inventory, Management, Marketing, Retail, Sales, Strategic Communication.
Industries: Admin, Office & Support, Advertising, Bookkeeping, Ecommerce, Fmcg (Fast Moving Consumer Goods Sector), Health / Fitness / Beauty, Pharmaceutical / Medical / Healthcare / Hygiene, Public Relations / Communications / Journalism / Media & Promotions, Retail, Sales, Supply Chain, Telecommunications

Specification

Submitting periodic reports as assigned
Faithfully discharging all duties according to laid down standard operating procedures (SOP’s) to ensure smooth running of the business
Performing any other responsibility as assigned by the Branch Manager
Reporting to the Branch Manager/Senior Beauty Advisors
Advising customers on the use of grooming, beauty products and accessories
Recommending facial, Hair and other body treatments using our specialized products and techniques
Carrying out Make-Overs for prospective customers
Helping your client improve his or her personal appearance
Ensuring adequate inventory control including the use of make – up and other beauty products and accessories
Ensuring Excellent merchandising of stock