Job For Ticketing and Reservation/Marketing Executive In A Reputable Travel Agency

Stresert Services Limited - Our client is a top Travel and Tour organization mostly into general ticketing, hotel reservations & airport protocol, visa processing, Umrah and Hajj operations, tours with head office on Lagos Island. They are recruiting to fill the position below:     Job Title: Ticketing and Reservation/Marketing Executive Location: Lagos Job Summary

• Market the services of the organization, make and confirm reservations for transportation or lodging, deliver tickets, contact individuals and groups to inform them of package tours; provide tourists with travel information etc.

• Develops credible working relationships with key interfaces – Corporate & individual in order to develop the organizations awareness and image, lead the contract negotiations and develop strong partnerships.
• Ensures clear communication framework between colleagues of other departments when applicable.
• Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.
• Deals with customer enquiries and aim to meet their expectations.
• Marketing & sales of travels & trips;
• Make and confirm reservations for transportation and accommodations;
• Answer enquiries regarding information such as schedules, accommodations, procedures, and policies;
• Sells and assembles tickets for transmittal or mailing to customers;
• Determine whether space is available on travel dates requested by customers, assigning requested spaces when available;
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers;
• Prepare customer invoices and accept payment;
• Enhances and maximise on established relationships and nurture and develop new contacts and business;
• Strives to find creative and innovative methods to maximise the organization's exposure and results in the market.

• Must be able to use the Amadeus/Sabre ticketing software
• Must be skilled at marketing
• Marketing & customer service oriented
• Be persuasive and diplomatic
• Have a good business awareness
• Good communicator
• Must have at least four (4) years marketing/ticketing experience in a travel and tours organization
• Must be a graduate (HND/B.Sc)