Latest Recruitment at Coscharis Group, 19th February, 2019

Coscharis Group Limited - We are a reputable conglomerate with strong presence in automobile (having franchise of premium cars/vehicles) and with business interests in other major sectors of the economy and recently, we have ventured into commercial agriculture We seek creative, talented and result-oriented individuals who are focused and career minded. At Coscharis group, you will have endless possibilities of receiving technical, products and sales training(Locally and Abroad), career development and rewards for your contributions to the company’s growth. We are recruiting to fill the position below:     Job Title: Service Advisor Locations: Abuja, Lagos, Port-Harcourt Key Responsibilities Skill/Knowledge

• Job holder will be responsible for customer reception; appointments; job cards preparation; communication with customers for estimates; costs; progress of work; invoicing and payment etc

• Good interpersonal and communication skills with computer literacy.
• B.Sc/ HND in any discipline plus at least three years hands-on experience in a reputable auto company

• Build rapport and customer relationships and qualify customer’s requirement;
• Accurately appraise vehicles/products to purchase and sell, optimizing the value for the dealership;
• Agree the details of sales;
• Coordinate with ordering and delivery;
• Develop relationship to win new business;
• Manage the display of products and merchandise;
• Work as a team member.

• B.Sc in any discipline plus 2 to 3 years relevant experience
• Must be smart, computer literate and under 30 years old
• Must have excellent interpersonal/ communication skills.

• Successful candidate for this position will be responsible for the receipt of the job cards from the service advisors; scheduling the workshop traffic;
• Set priorities in work flow;
• Receiving ready job cards; checking completion of work and quality control and forward them to service advisors;
• Ensures communication between workshop and reception;
• Checks completion of work on vehicles; records performance data amongst other jobs

• Proven track record as Service Advisor will be an advantage while possession of computer skill is essentials
• B.Sc/HND in Mechanical/Electrical Engineering plus about three to five years hands-on experience

• Maintain inventory control and proper stock levels; identify fast vs slow moving spare parts and maintain appropriate stock level of each; ensure accuracy of the stock level; identify all usable parts of all brands sold by the company; ensure that the parts are stored correctly so as to prevent damages and losses; ensure that the work environment is neat, organised and as clean as possible all the time etc

• Candidates for this position will be responsible for identifying after sales weaknesses and areas of improvements;
• Implementation and management of improvements in administration of the workshops;
• Interface between customers and the workshop personnel;
• Ensuring that the complaints of the customers are attended to using best practices ;
• Management of incentives programmes for after sales;
• Implementing core processes of after sales department;
• Ensuring the recovery of break down vehicles and timely fixing by the workshop;
• Making sure that work flows through the workshop effectively and that targets and deadlines are achieved to pave way for customer satisfaction etc.

• Must have expertise in operations of after sales in a reputable automobile company, have a strong customer focus and be able to ensure that objectives are delivered.
• Be able to deal with cost management, budget and expenditure, productivity and performance levels.
• Ability to provide practical solutions to problem is a must
• Must possess strong communication skills (verbal and written) and be computer literate.
• B.Sc / HND in Mechanical/ Electrical Engineering with at least ten years hands-on experience in handling after sales operation of a well structured automobile company.

• Must be able to diagnose and rectify faults;
• Work at the efficiency rate specified by the Manufacturers
• Request for the needed spare parts and maintain excellent housekeeping

• Relevant technical certificates plus some years of hand-on experience in handling premium cars