Current Job at Alfred & Victoria Associates for a Business Process Analyst

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. We are recruiting to fill the position below:     Job Title: Business Process Analyst Location: Lagos Report to: The MD Purpose of Role

• To analyze current business processes and workflows with the objective of ensuring they are documented, standardized, automated, reviewed and optimized on a regular basis.

• Interviewing process participants to elicit information on how processes work before documenting their definition and attributes.
• Documenting process information using visual diagrams in the form of business process models.
• Designing business processes and managing any subsequent changes to (To-be) them.
• Identifying, documenting and analyzing business rules that govern the implementation of business processes.
• Writing Business Process Management System (BPMS) specifications to be used for process automation.
• Testing and driving processes using the BPMS to ensure that the right results are achieved.
• Analyzing process models as they are (As-is), comparing them to the future and improved designs (To-be) and determining the necessary changes for arriving at the improved state.
• Examining processes holistically to understand the impact of changing them on people and general business operations.
• Monitoring, measuring and providing feedback on process performance.

• Background in Computer Science.
• 2-3 years in a similar role.
• Lean/Six Sigma Certification.
• Business Process Management Certification.

• Communication Proficiency.
• Problem Solving/Analysis.
• Negotiation Skills.
• Technical Capacity.
• Project Management.
• Collaboration Skills.