Jobs

Recruitment at First Bank of Nigeria, 22nd March, 2019

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi. We are recruiting to fill the vacant position below: Job Title: Relationship Manager - Retail Banking Ref No: 19000018 Locations: South South & South East Organization: DMD Directorate Schedule: Regular Job Type: Full-time Descriptions

Manage and deepen relationships with existing and prospective customers
Win new accounts and resuscitate dormant relationships.
Market the bank’s products to meet customer needs
Initiate development of products required to meet customer needs.
Ensure efficient service and maintenance of existing customer
Ensure zero tolerance for inactive/dormant accounts
Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
As part of the Bank’s Information Security requirements, maintain the security of all
Information entrusted to the staff and comply with the principles and policies in the
Information Security Handbook
Perform all other duties as assigned by the Business Manager

Qualifications Education:

First Degree in any discipline
Higher Degrees/Professional Certification an advantage

Experience:

Minimum experience 2-10 years relevant banking (marketing and credit) experience

Interested and qualified candidates should:Click here to apply Job Title: Team Lead, Agent Network Development Ref No: 1900001v Location: Lagos Organization: DMD Directorate Schedule: Regular Job Type: Full-time Job Objective(s)

To deepen the coverage and visibility of the Agent Network
Identify, establish, and manage required partnerships (internal and external) to promote network growth as well as product/ servicee offerings
Drive knowledge management across the value chain – Agents and Branch Team

Duties & Responsibilities

Design and execute strategies for growing and sustaining a vibrant Agent network
Provide oversight to team activities related to Network Development, Partnerships, Awareness and Marketing
Develop knowledge materials to facilitate training of Agents (onboarding, day to day operations, etc.) and Branch team (Agent recruitment and management)
Develop and maintain standard operating procedure manuals for all activities related to Agent Network Development
Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers) to define and implement tactical strategies to drive business performance
Monitor and respond to Competitor offerings and trends
Support Sales team (SBUs) and eBusiness Regional Officers with product materials and bespoke proposals to facilitate engagement with prospective Strategic Partners
Monitor and render periodic reports and recommendations on Agent and Branch performance to key stakeholders and executive management
Collaborate with required stakeholders to conduct risk assessment reviews to identify and address operational and business risks
Design and implement strategic marketing initiatives to drive network growth and visibility
Design and execute product promotion campaigns for Agents
Engage M&CC on the design / production of Agent branding collaterals and marketing merchandise
Communication management across the Agent Network
Challenges: N/A
Planning: None

Expenditure Budget:

Key financial/statistical measures of your organizational unit
Income that your team generates (if any): Transaction fees from billable transactions
Fee Income: Transaction fees from billable transactions
Net Interest Income: N/A
Other Income: N/A

Key Performance Indicators: