Job Opportunities in a 3-star rated Hotel based in Lagos, 25th April 2019

Efezi Southsea Nigeria Limited - Our client, a 3-star rated Hotel based in Lagos is recruiting to fill the positions below:   Job Title: Waiter Location: Lagos Job Description

• Responsible for taking customer orders accurately and serving these orders
• Ensures restaurants space is neat and presentable at all times
• Assist with food preparation before the restaurant is open
• Will run errands for head chef as need requires
• Maintains a neat and professional demeanor in front of customers
• Always friendly and happy to serve

• High School Diploma, (OND/HND) holder in any field
• 1-2 year experience working as a Waiter
• Excellent command of English both oral and written
• Savvy in the use of a computer and MS Docs
• Strong knowledge on food presentation, meal courses etc.

• Neatness and attention to details
• Excellent customer service
• Good team player
• Excellent communication skills
• Able to work productively with little or no supervision
• Must be residents within Iyana Ipaja, tollgate and Otta and its environs

• Prepares asset, liability, and capital account entries by compiling and analyzing account information.
• Documents financial transactions by entering account information.
• Recommends financial actions by analyzing accounting options.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Guides accounting clerical staff by coordinating activities and answering questions.
• Reconciles financial discrepancies by collecting and analyzing account information.
• Secures financial information by completing data base backups.
• Maintains financial security by following internal controls.
• Prepares payments by verifying documentation, and requesting disbursements.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
• Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains customer confidence and protects operations by keeping financial information confidential.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Accomplishes the result by performing the duty.
• Contributes to team effort by accomplishing related results as needed.

• B.Sc/HND in Accounting, Banking & Finance or related discipline
• At least 6 years relevant experience.
• Computer and Information System Skills
• Proficient in Microsoft Office Applications with above average use of Microsoft Excel
• Good knowledge of Computer Software (preference for Peachtree or QuickBooks)
• Attention to detail
• Must be residents within Iyana Ipaja, tollgate and Otta and its environs

• Ensure support is provided to the laundry function when required
• Complete wash cycles, folding of linen and correct storage.
• Manage guest requests in line with company brand standards and one call delivery deadline
• Provide laundry, pressing, sewing, and other similar services to guests.
• Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
• Maintain linen room and uniform store Ensure floors are stocked with the correct amount of each linen items.
• Ensure chemicals are used and stored correctly
• Report maintenance and hazard issues
• comply with hotel security, fire regulations and all health and safety legislation.

• High School qualification or equivalent education required.
• Minimum 7 years experience as a Laundry Attendant in hotel industry.
• Must be residents within Iyana Ipaja, tollgate and Otta and its environs.

• The General Manager is responsible for all aspects of operations at the hotel, to day –to- day staff management and guests.

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance with Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service, and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• Developing improvement actions, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels revenue through innovative sales practices and yield management programs.
• Prepare monthly financial report for the owners and stakeholders.
• Draw up plans and budget (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Act as a final decision maker in hiring key staffs.
• Coordination with HOD's  for the execution of all activities and functions.
• Overseeing and managing all departments and working closely with department heads on a daily basis.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to hotel team members.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Corporate client handling and take part in new client acquisition along with the sales team whenever required.
• Assisting in residential sales as and when required and development with strong sales prospects.
• Responsible for safeguarding the quality of operations both (internal & external audits).
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

• At least 10 to 15 years’ experience in the hospitality industry. And 1 to 7 years of experience as a General Manager.
• Must have B.Sc/HND qualifications
• Must be above 40 years of age
• GM must possess the below skills:
  • Financial
  • Front Office
  • Operation
  • Food & Beverage
• Must be residents within Iyana Ipaja, tollgate and Otta and its environs