Jobs

Latest Jobs at Andela Nigeria, 10th April, 2019

Apr 10, 2019, 6:49 PM
ICT & Telecommunications
Andela

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Kigali, Cairo and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. We are recruiting to fill the position below: Job Title: Technical Lead (Technical Success Manager) Locations: Lagos About the Role

As a Technical Success Manager, you will primarily manage Developers placed on engagements with Partners, and ensure that teams are working well together. You would walk a very fine line between the Success of our Partners and the Success of our Developers. Our Partners operate in a wide-range of industries, but their common thread is that they create mobile and/or web-based products that bring value to their customers through the use of technology.
As a key Partner-facing member of Andela’s Partner support team, you will be responsible for providing team and engagement support in relevant areas. Our core consulting model is embedded software developers and teams.
Distributed work environments are growing in popularity but the lack of physical proximity still brings unique operational challenges. No two days will ever be alike, variety will be constant.
With your knowledge of business, technology, remote communication and agile project management, you will help make the distance between our engineers and their teams---thousands of kilometers in most cases---feel like a logistical afterthought.

Key Responsibilities The specific responsibilities of the Technical Success Manager position include:

Direct Management of up to 20 Developers embedded within global Partners, to ensure their success
Accountable for technical delivery of Developers embedded with up to 10 Partners
Collaborate with Solution Architect and Partner Experience to ensure engagement support
Primary technical delivery/quality escalation point both to Partners and Developers in terms of:
- Ensuring Developer’s delivery are aligned with Partners goals and visions
- Ensuring that Developers understand business context, value and impact of their tasks
- Working with Developers in regards task brainstorm, decomposition and prioritization
- Providing high level design support on how to solve specific coding challenges.
- Performing code reviews when required
Guide the first 30-days impression relative to effective communication, on-boarding expectations etc.
Share, advocate for and promote best practices in engagements across their team
Mentor and Coach direct reports on their team
Accountable for Partner and Developer related action plans, to resolve delivery concerns
Support Success via reporting compliance using key internal tools
KPI monitoring/review to enable Partner/Team/Developer success and compliance
Collaborate on Developer’s Performance Management: tracking, plans, process, review, survey
Support the Senior Success Manager (SSM) on strategic, operational, and team areas
Effective collaboration with other Success Managers (Success Operations, Consultant Manager etc.)

Qualifications & Characteristics As the ideal candidate for this role you:

May have a 4-year degree in Engineering, Computer Science or related field from an accredited University
Have at least 4 years experience working in software development, technology consulting etc.
Are proficient in at least one of the following stacks:
- Ruby/Ruby on Rails
- PHP/Laravel/Lumen
- Python/Django/Flask
- Java/Android
- JavaScript/MEAN/PEAN/PREN
- iOS/Swift
- iOS/Objective C
Have a strong understanding of agile software development techniques
Have experience working remotely as an effective member of a team
Have vibrant personality and exceptional communication skills (English, verbal and written)
Have a strong desire to coach and mentor Developers
Have ability to build rapport and communicate with individuals from diverse cultural backgrounds
Have excellent interpersonal skills
Have strong leadership skills
Are motivated by our mission to advance human potential
Are passionate about evolving technology landscape and its use to solve business problems
Have the ability to learn new things fast enough to amaze your friends and family

EPIC Values Alignment

Demonstrable commitment to the learning & development of people and technology
The ability to learn new things fast enough to amaze your friends and family
Interested?
If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!

Job Title: Senior Operations Manager Location: Lagos, Nigeria About the role

The Role of the Senior Operations Manager is to plan, direct and coordinate the company’s operations functions in Nigeria.
The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the Operations department and the business as a whole.

Responsibilities Lead all operational elements of Andela Lagos:

Learn how Andela’s Lagos operations work and optimize and manage every aspect of our operations function
Lead the core-operations, facilities and procurement
Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across locations
Develop and maintain highly detailed budgets and timely financial projections
Complete quarterly (or more) financial and operational reviews and reports
Responsible for the delivery of overall operational targets.
Display excellent leadership, people management, communication and influencing skills at a senior level

Build strong processes and systems:

Maintain and create highly-structured processes and systems with a data-driven approach
Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams
Foster regular engagement with key client contacts in line with client expectations.
Identify operational best practice through interaction with the wider team
Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures
Collaborate with the Director of Operations to build systems and processes that successfully communicate all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success
Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation
Drive Business Continuity initiatives

Manage, coach and mentor a strong team:

Manage all operations staff members including facilities, logistics, and other cross-functional teams
Provide structured evaluations of employee performance at least twice a year
Design a well-defined Communication and Engagement model to ensure all teams understand the performance of the business and the needs of their teams
Develop the operational talent pool by optimising the skills of the existing team and ensuring a succession plan is in place
Forge a partnership with our internal recruitment team to identify and attract the very best external talent for key roles within the team.
Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team

Qualifications Ideal candidates for this role will have:

At least 7-10 years of post-undergraduate, full-time work experience
Experience managing operations, including detailed budgeting and reporting, in a complex environment
Experience rapidly growing /scaling a project
Experience developing and managing a culture of continuous learning and improvement
Experience managing and coordinating teams to deliver on a tight schedule
Work and living experience in emerging markets, particularly in Nigeria or elsewhere in Africa
Record of strong academic performance from a leading undergraduate and, if attended, graduate institution

EPIC Values Alignment:

Demonstrable commitment to the learning & development of people and technology
The ability to learn new things fast enough to amaze your friends and family

Interested?

If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!

Job Title: Senior Community Manager, Technical Talent Location: Lagos, Nigeria About the Community Manager, Technical Talent Role

You will be responsible for leading, building, and maintaining Andela’s talent pipeline and pre fellowship initiatives (internally and externally) and scalable programs that attract a broad, diverse group of aspiring African Technologists and prepare them for the Andela Fellowship as well as other opportunities in the global economy.
Leading the community and owning the brand of Andela,to attract new community members and fellows to the organization.
Build and own country specific and regional strategy, outreach and messaging for Community-at-large.
Build models, metrics of success and growth strategies, ensuring long-term success and growth of our community.

Developer Ecosystem Engagement:

Define community building and engagement strategy for the region.
Stimulate advocacy, oversee production and deliver Community engagement material.
Develop programs and material to facilitate contribution on-ramp.
Represent the organization at conferences, organize / deliver Meetups
Create opportunities to engage with relevant partners in a way that generates maximum value for our community.
Driving meaningful engagements with key stakeholders within the wider ecosystem.

Community Outreach:

Create programs to increase organization’s brand awareness for decision makers and developers in our ecosystem.
Manage and optimize outreach budget across community engagement, advertising, content marketing, events, etc

Pre-Fellowship Programs:

Build Andela community pipeline and ensure that it’s active and sustainable to track performance of the community members.
Drive increasing Community engagement in our members through Open Saturdays, Pre-bootcamp workshops etc..
Design systems that enable enough facilitation hours to effectively invest in learners to get them fit for fellowship
Iterate program design and program management methods to improve efficiency and scale reach 10x+
Community Management would determine business requirement and business goals for service relationships both internally and externally
Product Managers for the Supply chain which involves designing the product specs and processes to hire the best developers for the fellowship

Key Relationships External:

Prospective Candidates
Andela Partners
Community members
Hubs

Internal:

Media team
Marketing Team
Operations Team
Curriculum Team
Partnerships Team
Bootcamp Team
People and Culture Team

Requirements As the idea candidates for this role you should have:

Minimum of 4 years of relevant managerial experience and strong leadership skills.
Deep understanding of the Rwanda Developer Ecosystem will be a plus (other notable community experience will be accepted)
Understanding of how to leverage technology and build scalable systems, programs, and team without compromising quality;
Have outstanding written and spoken communication skills as well as good listening skills.
Are a self-starter who can accomplish tasks with minimal supervision.
Have a high level of attention to detail and organization

About You

You are an inspirational people manager and a thoughtful, data-driven leader of program designers and program managers. You thrive when providing coaching and defining structure for growing teams.
You understand that what gets measured is what gets achieved and you balance a ruthless focus on the numbers with a willingness to explore, test, and pilot innovations that create opportunities to 10x existing initiatives.
You are deeply aligned with Andela’s core values and believe strongly in developing and investing in diverse communities of talent.
Inclusivity and impact are two of your driving forces. You care for, believe in, and understand the future of Africa’s technology scene are comfortable talking the talk with global technologists and are committed to leadership in support of others.

Benefits & Compensation

Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!

Job Title: Manager, Engineering Experience (HRBP) Location: Lagos, Nigeria About the Role

Andela is growing it’s engineering experience team exponentially in 2019. Join our growing team in supporting Andela’s engineering community. This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar team and equally passionate and driven managers. Your role will support the implementation of a variety of programs and initiatives that create a compelling employee experience for all engineers at Andela. This role is an awesome opportunity to blend employee advocacy and engagement with driving key business outcomes.
You will act as a liaison for employees and managers, focusing on supporting and implementing people team programs. You will provide guidance and support on people processes, procedures and initiatives. You will collect qualitative feedback that assists the broader Engineering Experience team in delivering both exceptional partner and employee experiences.
This role reports to a more senior member of the Eng Exp team (Manager or SM)

Roles and Responsibilities

Support the implementation of engineering experience programs and initiatives through execution including retention strategies, performance management, recognition and reward, culture and connection, career development and advancement, onboarding
1st point of contact for engineers on all matters including lifecycle events.
Able to resolve issues independently and minimize escalations, seamless transfer between you, people operations and partner engineering
Support partner engineering and (future management structure for engineers) to nurture a culture that rewards growth in critical skills, competencies and delivery
Connect engineers to learning and growth opportunities provided by TDD, amplify learning and development strategies and communications
Work with Senior HRBP for your pod to manage communication and engagement especially with regard to change, providing clarity and transparency
Manage employee relations, disciplinary/grievances,
Genuine interest in building and maintaining relationships with engineers, partner engineering and the broader people team in service of creating a compelling employee value proposition.

Qualifications

Meaningful directly relevant experience as an HRBP ideally in a fast paced/dynamic start up or technology environment
Stellar track record that includes demonstrated proactivity/initiative, creative problem solving, critical thinking, execution focus
Have a strong sense of business ethics and ability to appropriately handle confidential information and demonstrate a solid understanding of Human Resources Management Processes, Culture and Performance Management.
Excellent interpersonal and communication skills with the ability to influence and interface with Management teams and Line Managers
Ability to create effective working partnerships with key stakeholders that enable you to execute effectively
Strong interest in leveraging data to inform decisions
Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism).
Passion for what you do, empathy in how you do it, discomfort with the things being just “ok”
Previous experience in coaching employees and management through moderately complex issues
Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other East African countries is a plus.