Jobs

Workforce Group Recruitment For Graduate Contact Center Agents, 17th April, 2019

Workforce group - Our client, is currently recruiting suitably and qualified candidates for the position below:     Job Title: Contact Center Agent Location: Lagos (Island and Mainland) Job Descriptions

  • He/She will be the liaison between the organization and its current and potential customers.
  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
Requirements
  • Must be Fluent in English and one other Language
  • 1-3 years’ experience working in a related job role.
  • Must be resident in Lagos.
  • HND/B.Sc in any discipline.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills
Remuneration Attractive Basic pay and other benefits     How to Apply Interested and qualified candidates should: Click here to apply   Application Deadline 30th April, 2019.


Lagos State
OND / HND / BSC Holders job vacancies in Nigeria, Customer Service job vacancies in Nigeria, Lagos State job vacancies in Nigeria
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