Job For Agency Document Controller In A Leading Offshore Logistics Company

Busy Minds Consult - Our client, a leading Offshore Logistics company with an exponential growth plan is recruiting qualified candidates to fill the position below:     Job Title: Agency Document Controller Location: Lagos Island, Lagos Responsibilities

• Record and monitor employee information/records of enterprises within the Free Zone.
• Access card approval for enterprises operating with the zone.
• Drafting of mail, letter and all correspondences between the Free Zone and enterprises within the Free Zone.
• Develop a monthly and quarterly activity report for line manager.
• Forward planning for approvals and expansion of agency services offered in with the Free Zone
• Liaise with all government agencies (e.g. NEPZA, NPA, NIMASA, Nigerian Immigration, Customs,
• Immigration, NPA, NEPZA, Police etc...) and clients on services, procedures and maintain good relations with them.
• Ensure that activities are carried out in keeping with the laws of the Federal Republic and the procedures of the Free Zone
• Ensure that all Agency activities and services provided to clients are captured in a formal document process control system and are initiated with the FZMC service request form.
• Assist in the supervision, control and update all material and document control relating to Agency activities.
• Develop and train employees on agency and client procedures and needs.
• Actively market the services of the Company
• Any other responsibility that may be assigned by your line manager.
• Maintenance of statistics and records for all activities in own section.
• Any other responsibility that may be assigned by your line manager.
• Provide support to the free zone management in the daily operation of the free zone.
• Develop and maintain the free Zone database.
• Documentation and recording of all free zone. Ensure all records are uploaded to the agency software application.
• Follow up on enterprise registration, licensing and renewals.
• Disciplinary action fair hearing committee set up and review.
• Monitor inward, outwards and within movement of people and goods as well as various services rendered.
• Liaison with the revenue team to ensure appropriate billing for services provided to registered enterprises in the Free Zone.

• Minimum of a Bachelor's degree in relevant course
• Advanced Computer Literate

• 5 years of experience in a clearing and forwarding company including warehouse and logistics management
• Industry knowledge is preferred.

• Ability to work flexibly and under own initiative to achieve objectives;
• The resilience to deal with periods of work pressure and diplomacy to deal with difficult employees, customers, contactors and others while carrying out their duties;
• Reliable, with the ability to maintain high levels of service and confidentiality;
• Motivated with the ability to effectively work on own initiative.
• Verbal and written communication skill;
• Proficient use of MS Office Suite and ERP systems;
• Knowledge of administration best practices;
• Must be proficient in Microsoft office (Word, Excel, Power-point etc.)
• Sound organizational skills, with the ability to prioritize and react at short notice;
• Ability to ensure that the highest standards of quality and customer care are achieved;
• Ability to form successful relationships, working with all levels of the organization;