Latest Jobs at PriceWaterHouseCooper, 17th May, 2019

At PricewaterhouseCooper (PwC) our purpose is to build trust in society and solve important problems. It is this focus which informs the services we provide and the decisions we make. We're a network of firms in 158 countries with more than 250,000 people who are committed to delivering quality in assurance, tax and advisory services. In Africa we're the largest provider of professional services with close to 400 partners and over 9,000 people in 34 countries. We are recruiting to fill the position below:     Job Title: Front Desk Officer Reference Number: 125-NIG00214 Location: Lagos Department: Internal Firm Services Job type: Permanent The Position

• This position is often the first point of contact with the firm and reflects the firm's image to clients.
• Thus, working relationships are with PricewaterhouseCoopers client, contractors, vendors, suppliers and staff members which place the position at the front end of the office drive for a positive image.

• Enhance clients' perception of PwC by providing distinctive and personalized response to visitors and callers and facilitating effective communication.
• Communicate courteously with clients and staff members by email, letter and face to face.
• Take and receive messages for various personnel.
• Communicate complaints or any major issue to appropriate personnel.
• Receive, sort, distribute and keep accurate records, of incoming and outgoing correspondences with clients.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Co-ordinate and organize booking of meeting room and appointments.
• Call-in and pick-up delivery of express mail services (FedEx, UPS, and DHL etc.).
• Manage the reception area and report issues promptly.
• Any other related assignment to job functions.

• Excellent communication and people skills.
• Proficiency in the use of computer - internet skills including e-mails, group messaging, MS office (word, excel, outlook, access)
• Highly organized and ability to cope with competing demands
• Personable/highly presentable
• Excellent phone etiquette
• Problem-solving skills
• Previous experience will be an added advantage in similar customer relations job function
• Ability to speak other language (s) will be an added advantage.

• Sort and distribute internal and incoming mails
• Deliver quality service to staff and clients by providing necessary support
• Ensure effective and efficient supervision of contractors
• Routine inspection of office equipments and promptly escalate to appropriate personnel
• Provide support for documentation room
• Assist in distribution of consumables
• Assist in ensuring clean desk in the office
• Any other related assignment to job function.

• Experience in clerical/administrative roles
• Secondary School Leaving certificate

• Physically fit
• Reliable and punctual
• Good literacy and numeracy skills
• Ability to communicate effectively
• Good Interpersonal skills
• Self-motivated
• Computer literate
• Good disposition
• Integrity and reliability
• Good listening Skills
• Ability to write reports
• Highly organized and ability to constantly cope with competing demands.

• Ensures that all meeting rooms, pre-function and services areas are cleaned and maintained to the highest standard for staff and clients use
• Ensures that all requested material(s) and services are in place prior to commencement of meetings
• Ensures all snacks, water, beverages for tea/coffee are in place and restocked on demand during meetings
• Clearing and collecting used cups and mugs and washing them immediately after meetings
• Ensure setup of equipment; Projector, desk phone, flip chart board and regulates the Air Conditioning system
• Perform all other job related duties as requested

• Senior School Leaving Certificate
• Work experience as Room Attendant is a plus
• Ability to work well with others at various levels and to be a good team player
• Ability to follow instructions and procedures and work under minimal supervision
• Professional demeanor and high level of initiative
• Good command of English language. Both written and verbal
• Attention to details, including neatness and accuracy
• Good physical health and stamina
• Ability to multitask and learn very fast.