New Vacancies at Burafric Group, 30th May, 2019

Burafric Group is a project management, public presentation and recruitment firm. We are recruiting to fill the position below:     Job Title: Customer Care Attendant Location: Lagos Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.

• Answering calls, taking messages and handling correspondence
• Maintaining diaries and arranging appointments
• Typing, preparing and collating reports
• Filing
• Organising and servicing meetings (producing agendas and taking minutes)
• Managing databases
• Prioritising workloads
• Implementing new procedures and administrative systems

• Evaluates electrical systems, products, components, and applications by designing and conducting research programs; applying knowledge of electricity and materials.
• Confirms system's and components' capabilities by designing testing methods; testing properties.
• Develops electrical products by studying customer requirements; researching and testing manufacturing and assembly methods and materials.
• Develops manufacturing processes by designing and modifying equipment for building and assembling electrical components; soliciting observations from operators.