Current Recruitment at Unified Payment Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP® operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa. We are recruiting to fill the position below:       Job Title: Head, IT Risk Location: Lagos Duties and Responsibilities

• Delivers information security risk assessment of projects, new technologies, applications, service providers, IT changes and new businesses
• Provide subject matters expertise on enterprise security architecture
• Participate in the selection of technology and tools for business operations
• Research applicable business technology for adoption for business improvement
• Responsible for establishing the risk culture
• Ensure risks are managed within risk appetite of the business
• Ensure risk management processes are properly documented and adequate

• Education:  Minimum of BSc in Physical Sciences
• Experience: 7 years, experience in business and financial operations, IT project operations and management.

• Collation of tasks from internal and external Call Notes/Meetings
• Follow up to deliver on commitments made to clients at meetings, using Call Notes as a guide
• Ensure timely resolution of clients’ complaints/requests
• Ensuring that no receivable stays beyond 60 days with client
• Trending banks’ Reporting needs and proactively ensuring that banks subsequently get such reports without prompting
• Preparation of Request for Implementation (RFIs), Project Request Forms (PRFs) and Project Definition Documents (PDDs)
• Follow up to get sign offs on PRFs, RFIs and PDDs internally
• Collation, updating, tracking and preparation of clients’ birthdays and yuletide gift items
• Delivery of birthday and Yuletide Gifts to clients.

• University Education: First Degree (2:2) or HND  in Marketing, Business Administration, Economics, Statistics, Computer Science or any other Discipline with Quantitative bias
• Others: Professional Qualifications - added advantage
• Experience:  2-3 years.

• Lead the overall training strategy of the organization.
• Plan, organize, coordinate and direct training and training activities across for the entire organization.
• Conduct organizational wide training needs analysis.
• Ensure compliance to regulatory requirements required for Industrial training reimbursements
• Create a curriculum to facilitate strategic training based on the organizations goals.
• Develop individualized and group training programs that address specific business needs.
• Monitors training programmes and manuals to ensure that they are effective and up-to-date and makes updates as necessary
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Assess employees skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.
• Keep abreast of training trends, developments and best practices.
• Oversees training programmes that include web-based seminars, printed manuals, group sessions, training videos.
• Reviews existing training materials produced by third parties to determine appropriateness and relevance
• Modifies or creates course materials and training manuals to meet specific training needs
• Schedules training sessions, organizes information technology and other equipment, and manages course enrolment
• Maintains understanding of new educational and training techniques and methods

• A first Degree from a reputable institution in Business or Humanities.
• The ideal candidate must have a minimum of 8 -10 years in driving training initiatives for  an organisation
• Professional Qualifications in Human Resource Management such as CIPM, CIPD, SHRM and HCRI will be an added advantage.

• ECommerce Project implementation within schedule and scope.
• Administration of ECommerce applications (TWPG, TWACS)
• Respond to external and internal support within agreed SLA terms
• Provision of second level support for enterprise application
• Testing, Certification & Compliance of new solutions with Payment System & PCIDSS Standards
• Compliance of new solutions with Enterprise Policies & Audit Requirements

• Education: First degree(s) in Engineering or Applied Sciences.
• Others: Strong Analytical skill and project Management would be an added advantage.
• Experience: Understanding of the key technical concepts in I.T. & Electronic Payments. Five (5) years’ experience at senior officer level in a medium to large organization in Electronic Fund Transfer (EFT). Candidate should possess ability to relate with cross-functional business managers to achieve business goals.

• Merchant report/settlement report request (Banks and Merchant).
• Reconciliation complaints from merchant and banks.
• Merchant deposit bank report reconciliations
• POS Settlement
• Confirm settlement of ATM settlement.
• Resolves issues raised from charge-back/reversals
• Reconcile all report discrepancies based on ATM settlement reports.

• Adhoc request for issuing report
• Change request on account to cards
• Urgent blocking of stolen cards
• Upload of transactions on DMS
• Confirmation scheme settlement
• Support on MIGS transaction settlement
• Support on scheme settlement files.

• OND in Computer Science/Statistics or Technology related courses.
• Experience: 3-4 years

• Responsible for the Profit and Loss of the Collections department
• Ensures continuous growth of Unified Payments market share in the collections space with focus on Ministry, Departments and Agencies (MDAs), educational institutions and large corporate organizations
• Develop innovative solutions tailored towards collections to enhance Unified Payments leadership position in the collections business
• Project Implementation and Execution
• Responsible for the day to day running of the department
• Develop innovative solutions and products tailored to specific needs of the markets
• Manage and deepen existing relationship with clients as to increase the share of wallets of the clients.
• Monitor and ensure all projects initiated internally and externally are completed to specification and within the set time frame.
• Ensure staff appraisals, team meetings, and personal development programs are in place for the team.
• Ensure that departmental based costs are kept in line with budget
• Preparing monthly report showing the various income lines which is presented to management.
• Carry out HR related duties at the departmental level
• Budget planning and management

• First university degree in Social Sciences or Arts.

• 7-10 years work experience
• Relevant experience in managing public sector accounts/relationship