Jobs

Graduate Call Center Agents Recruitment at Workforce Group, 15th July, 2019

Workforce Group - Our client, is currently recruiting suitably and qualified candidates for the position below: Job Title: Call Center Agent Location: Lagos (Island and Mainland) Job Description

He/She will be the liaison between the organization and its current and potential customers. He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Meet personal/team qualitative and quantitative targets.
Seize opportunities to upsell products when they arise.
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs clarify information; research every issue and providing solutions.

Requirements

One or two years’ experience working in a related job role.
Must be resident in Lagos.
HND/BSc in any discipline.
Must not be more than 28 years old.
Excellent spoken English with impressive interpersonal skills
Must be Fluent in English and one other Language

Perks:

Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types

Remuneration Attractive Basic pay and other benefits How To Apply Interested and qualified candidates should: Click here to apply Application Deadline 25th July, 2019.

Lagos State

OND / HND / BSC Holders job vacancies in Nigeria, Experienced Personnel job vacancies in Nigeria, Lagos State job vacancies in Nigeria, Call Center job vacancies in Nigeria