Ongoing recruitment at Konga Nigeria, August 2019

Konga Nigeria - We are Nigeria’s largest online mall and have been in operation for over 6 years. Some of our major feats are winning Great Place to work awards two years in a row, winning an award for The Place Most Millennials would like to work and according to Forbes in 2015, 2nd Most Innovative Company in Africa. Our culture and values in a nutshell speak to placing our customers as priority, working hard, being passionate about what we do (and having fun in the process!) and teamwork. Our Company is full of ordinary people with extraordinary minds who desire to do extraordinary things! We are recruiting to fill the positions below:     Job Title: Merchant Engagement Officer Location: Nigeria Job Profile

• The Merchant Engagement Officer is responsible for expanding the customer base and merchant network by identifying, developing and implementing effective business development and sales strategies to generate leads.

• Actively engage merchants on a weekly basis via phone/store visit
• Proactively provide merchants with trading tips to be successful on the platform
• Request deal (competitively priced)products from merchants on a weekly basis
• Aggregate weekly products for marketing consumption
• Relay feedback from merchants to help improve selling experience
• On-board strategic merchants
• Identify & fill up assortment gaps in all categories
• Come up with initiatives to drive overall success of marketplace sales
• Work with marketing to ensure representation on all marketing assets
• Assist merchants with managing online sales and also get feedback on any issues raised
• Follow through with merchant escalation.

• Good product knowledge
• Problem analysis and problem-solving
• Adequate knowledge of the supply chain and procurement function
• Data collection and ordering
• Knowledge of MS suite and other relevant computer applications
• Excellent product knowledge
• HND/BSc in any field with 3 years experience in the same or related role
• Efficient in the use of MS Office Suite
• Proficiency in Excel
• Excellent communication skills (Verbal and Written)
• Good presentation skills
• Attention to detail
• Effective planning & leadership skills
• Problem analysis and problem-solving.

• We are searching for a talented, smart, passionate and experienced/certified Data Analyst to help analyze and interpret data for business performance across all our Offline Retail chain.
• The Data Analyst will turn data into information, information into insight and insight into business decisions.
• S/he should have a strong grasp of data acquisition and management tools and strategies and be able to monitor performance and quality control plans to identify  improvements.

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
• Managing master data, including creation, updates, and deletion
• Provide quality assurance of imported data
• Commissioning and decommissioning of data sets
• Processing confidential data and information according to guidelines
• Helping develop reports and analysis; Managing and designing the reporting environment, including data  sources, security, and metadata.
• Supporting the data warehouse in identifying and revising reporting requirements.
• Supporting initiatives for data integrity and normalization.
• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new  systems.
• Generating reports from single or multiple systems
• Troubleshooting the reporting database environment and reports
• Evaluating changes and updates to source the Retail Systems
• Training end users on new reports and dashboards
• Providing technical expertise on data storage structures, data mining, and data cleansing

• Proven working experience as a data analyst or business data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation  techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of  information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

• A Business Performance Analyst manipulates data by evaluating,analysing and creating solutions using powerful analytical software and applications to prepare reports and evaluate outcomes to help management plan for the future in line with the company’s goal and objectives.
• Since data collection is an important aspect of the job, analytical skills are important as well as the ability to meet deadlines.

• Coordinate internal resources and third parties/vendors flawless execution
• Ensure that project are declared on time within the scope and budget
• Develop detailed project plan to monitor and track projects.
• Manage relationships with all teams and report/ escalate as needed.
• Identify responsibilities to align business with IT
• Support staff and teams in making  recommended changes, including helping to resolve any issues
• Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.

• Strong proficiency with Google Analytics and other digital analytics platforms: instrumenting, administration and analysis
• Detailed understanding of, and practical experience of using different data tools to transform and analyze different data sets
• Experience of discovering and sharing analytical insight with stakeholders with various levels of analytical expertise and at all levels of seniority
• Experience in conversion rate optimization
• Experience of gathering and understanding technical requirements and working with developers to build suitable technical solutions
• Strong proficiency with spreadsheets
• Experience of working in an agile, project-based environment, focused on delivering user needs
• Experience in AB testing/multivariate testing
• Experience of measuring outcomes and ROIs in publishing and transactional environments
• Experience of using digital analytics APIs
• Experience with search engine optimization tools
• An understanding of, and practical experience with data analysis and visualization tools, e.g. Google Refine, Tableau

• A buyer is responsible for planning, selecting and purchasing quantities of goods and merchandise that are to be sold. They source new and review existing goods to ensure their products remain competitive.

• Liaising with existing suppliers and negotiating contracts
• Sourcing and building relations with new suppliers
• Monitoring market changes, competitor prices and products
• Analysing past sales patterns to anticipate trends in consumer buying pattern
• Recommending clearance sales and varying delivery schedules to help control stock levels
• Presenting new ranges to retail managers
• Assisting visual merchandisers in planning store layouts to promote key lines.

• Good product knowledge
• Problem analysis and problem-solving
• Adequate knowledge of the supply chain and procurement function
• Data collection and ordering
• Knowledge of MS suite and other relevant computer applications
• Excellent product knowledge
• OND/HND/BSc in related field
• Efficient in the use of MS Office Suite
• Proficiency in Excel
• Excellent communication skills (Verbal and Written)
• Good presentation skills
• Attention to detail
• Effective planning & leadership skills
• Problem analysis and problem-solving.