Ticketing and Reservation Officer Job Vacancy at iCarryGo.com Limited

iCarryGo.com Limited is an online travel company with her head office situated in, The Federal Capital Territory Abuja, Nigeria. The Company is committed to offering the very best of travel deals packages such as cheap flights, cheap hotels, professional visa consultation, all at an affordable rate. We comprise of a group of professionals from major sector of the economy with a passion to drive the travel and tourism industry to a point of significance and relevance with the power of innovative technology. We are recruiting to fill the position below:     Job Title: Ticketing and Reservation Officer Location: Kaduna Main Responsibilities

• Booking of flight tickets and resolving ticket related issues.
• Receiving calls from online customers and resolving customer queries and any customer related issues as regards their transactions with iCarryGo.com LTD
• Ensure visa related issues are resolved timely.
• Ensure adequate solution to customers on any difficulty encounter why booking ticket on their own
• Ensure proper balancing of every online transaction ,off-line transaction, walk-in-customer on daily basis and present it to account department for review
• Follow up on every prospects and pending transaction on a daily basis
• Your duties/responsibilities maybe modified at the discretion of the management
• Ensure proper flight reservation, hotels and cars and issue ticket and voucher where necessary.
• Ensure effective and efficient intra and interpersonal communication with the customers
• Educate and enlighten customer on the new and existing products of the company and also our visa consultation services.

• Applicants must have worked in a similar position
• B.Sc/BA/HND/OND in any course
• Good communication skills
• Applicants must be skilled in the use of Global Distribution software and other computer programs.