Fresh Job Openings in a Top Tier Fashion Company, 17th October, 2019

Owens & Xley Consults - Our client, a top tier Fashion company specializing in bridals and ready to wear is recruiting to fill the position below:   Job Title: Retail Store Manager Location: Lagos Job Description

• He/she would be responsible for managing all facets of the business.

• Oversee daily retail store operations
• Creates and implements relevant checklists
• Hire and train staff, as needed
• Supervise staff to ensure that staff actively carry out their roles
• Ensure strict compliance and monitoring of organizational rules, policies and standards
• Prepare daily sales reports
• Ensure the business environment is properly cleaned at all times
• Arrange for regular maintenance services for all equipment
• Handle and resolve all customers’ complaints
• Reconcile payments received with sales officer
• Plan the distribution of inventory to retail stores
• Work with the digital channel manager to effectively fulfill all online orders
• Monitor logistics and distribution activities
• Prepare delivery documentation and other related paperwork
• Oversee space management and allocation

• Minimum of HND/B.Sc in a related role

• 2+ years’ experience in a similar role
• Experience in the retail or fashion industry a plus
• Compulsory skills required (E.g. must be proficient in Excel)
• Proven integrity
• Highly analytical, driven and focused.
• High level of professionalism;
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Proficient user of MS Office (MS Excel in particular)
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Keen eye for detail
• Preferably lives within Island axis

• The Sales Associate is responsible for driving sales by attracting new customers to the business
• Build, grow and maintain relationships with new and existing customers to ensure increased businesses for the company
• Providing outstanding customer service to clients
• Maintaining an orderly instore atmosphere
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
• Monitors competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, sales techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Works with management to resolve customer complaints
• Keep a profile of the current clientele of the business and regularly update the database
• Works closely with the business development team to develop and implement marketing campaigns and strategies.
• Introducing promotions and discount offers to customers
• Cross-selling products to increase purchase amounts.
• Contributes to team effort by accomplishing related results as needed.

• HND/B.Sc/B.A.

• 1-2 years experience as a sales rep or similar role is a plus
• Experience in a retail outfit is a plus.

• Highly analytical, driven and focused.
• High level of professionalism;
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Basic knowledge of accounting
• Must have a positive and respectful attitude
• Strong selling skills
• Good written and verbal communication skills
• Must have sound judgment
• Must pay great attention to detail
• Must be service-minded.
• Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

• Candidate must reside around Lekki
• Might be required to work outside the store