Job Openings in a Hospitality Business, 11th October, 2019

TeamAce - Our client in the hospitality business is looking for suitable candidate to fill the position of:   Job Title: Hospitality HR Manager Location: Lagos Job Brief

• We are looking for a HR Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs.

• Design hiring plans for all hotel departments based on seasonal needs
• Interview and assess job candidates
• Manage compensation and benefits plans
• Oversee employee attendance and working schedules, including paid time off, overtime and breaks
• Onboard new hires
• Report on employee turnover rates
• Organize employee records, like contracts, paying special attention to work permits and visas
• Implement employee retention programs
• Coordinate accommodation, catering and transport for our staff when necessary
• Schedule trainings for all hotel employees
• Act as the point of contact when employees have queries or job-related issues
• Ensure staff complies with relevant health and safety regulations

• Work experience as an HR Manager, preferably in the hospitality industry
• Hands-on experience with HRIS and payroll software
• Experience in conducting interviews
• Excellent communication skills
• B.Sc in Human Resources, Organizational Psychology or similar field

• Supervise staff.
• Train staff to perform allocated roles.
• Manage inventory.
• Assist customers with any queries or requests.
• Administer pay slips to staff.

• A minimum of OND is required.
• Prior experience in a similar role.
• Excellent interpersonal skills.
• Highly organized.

• The Manager oversee the entire operations of the restaurant

• Maintain overall quality and service standards.
• Follow up on management team shift control issues
• Ensure that Health & Safe working practices are adhered to at all times
• Financial planning
• Control operational costs and identify measures to cut waste
• Develop budget plans and tactics to achieve target.
• Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness
• Respond to written customer complaints on a weekly basis.
• Must possess excellent leadership qualities

• Minimum qualification- B.Sc. or HND in a related field
• 5-7 years’ experience in a similar role