Jobs

Job for an IT Technical Support Officer at Enterprise Communication Limited


Enterprise Communication Limited is currently recruiting suitably qualified candidate to fill the position below:     Job Title: IT Technical Support Officer Location: Lagos Duties and Responsibilities

  • Provide technical assistance with computer hardware and software
  • Resolve issues for staff via phone, in person, or electronically
  • Create and maintain tips and tricks solutions for online database and web site
  • Provide introductory on-line & classroom training for company products
  • Resolve technical issues in a timely manner using available resources within the company.
  • Log bugs and enhancement requests
  • Perform hardware and software installations, configurations and updates as needed
Requirements
  • Excellent customer service skills
  • Strong troubleshooting and critical thinking skills
  • In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
  • Education Qualification: HND/B.Sc, additional qualifications is a plus.
  • Associate’s Degree in Computer Science or Management Information Systems (MIS)
  How to Apply Interested and qualified candidates should send their CV to: [email protected] clearly indicating the "Job Title" as subject of your mail