Jobs

Job for Customer Retention/Quality Control Officer in an ISP Industry


Ascentech Services Limited - Our client in the ISP Industry is recruiting suitably qualified candidates to fill the position below: Job Title: Customer Retention/Quality Control Officer Location: Lagos Requirements

  • B.Sc/M.Sc holders
  • 3-years working experience as Customer Retention /Quality Control Officer with tracking record in an ISP Industry
  • Solid team player who thrives on working in a fast paced environment
  • Must have flair for marketing and sales experience
  • Strong interpersonal skills.
Duties & Responsibilities
  • Build relationships with clients/prospects for business growth
  • Understand prospect needs and customize existing business programs to meet their needs
  • Escalating and resolving areas of concern as raised by clients.
  • Maintain up-to-date knowledge about company products and services
  • Generate new clients to achieve and drive sales
  • Placing engagement and retention calls to our local customer base to provide support.
  • Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
Deadline: 16th December, 2019. How to Apply Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.