Job Vacancies in a Leading Dessert and Bakery Accessories Supply Company

Owens & Xley Consults - Our client, a leading Dessert and Bakery Accessories Supply company is recruiting suitably qualified candidates to fill the position below: Job Title: Operations Support Officer Location: Lagos Job Description

• We are looking to hire an Operations Support Officer. The Operations Support Officer will be responsible for managing inventory and handling logistics.

• Sorts and packs orders received from the customer support team
• Assigns orders to the QC Office.
• Receives checked orders and delivers to the logistics officer for onward delivery to the customer.
• Packs packages and ensures they are in the appropriate bin.
• Unpacks boxes and sort products appropriately

• Candidates should possess OND qualification
• 1 year's experience as an Operations Assistant or in a similar role is a plus

• Highly analytical, driven and focused.
• High level of professionalism
• Must have a positive and respectful attitude
• Good written and verbal communication skills
• Must have sound judgment
• Must pay great attention to detail
• Must be service-minded.
• Must present themselves and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.
• Preferably lives within Ikosi/Ketu axis

• The Logistics Support Officer will be responsible for managing all aspects of logistics for the company.

• Picks order from the right pick bins
• Ensures all orders are delivered to customers on a timely basis.
• Assigns orders to the rider.
• Records all orders in the logbook and updates the logistics logbook.
• Requests delivery funds from the accountant
• Takes out-of-Lagos orders to the logistics company.
• Receives delivery notification from the logistics company.
• Picks up new products from the freight forwarder.
• Assists the Operations Support Officer in packing orders.

• Candidates should possess: OND qualification
• 1 year's experience as a Logistics Assistant or similar role is a plus

• Highly analytical, driven and focused.
• High level of professionalism
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Must have a positive and respectful attitude
• Good written and verbal communication skills
• Must have sound judgment
• Must pay great attention to detail
• Highly organized and efficient.
• Must be service-minded.
• Must present themselves and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.
• Preferably lives within Ikosi/Ketu axis.

• Manages and oversees the daily operations of the company;
• Coordinates daily activities and facilitates communication between employees;
• Manages and oversees the activities of the customer service personnel, decorators, bakers, drivers, and other support staff;
• Handles external and internal communication of the company;
• Manages calendar, prepares for key events, and ensures events run smoothly; Attends business meetings, events, and functions on behalf of the Head Chef;
• Ensures the quality of the company’s products- cakes, pastries, and desserts are met; Promotes and markets the company’s products;
• Oversees customer’s orders from the point of order to the point of delivery or collection;
• Manages calls, resolves client complaints, and other external issues directed from the customer service personnel;
• Recommends strategies and advises the Head Chef on issues that pertain to the development of the company;
• Liaises with IT professionals to ensure company invoice software is up to date; Delegates tasks to other employees;
• Performs other duties as assigned by the Head Chef.

• B.Sc/BA qualification.

• 2-4 years’ experience as a manager or similar executive role. Experience in a bakery or confectionery is a plus.

• Highly analytical, driven and focused.
• High level of professionalism;
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Experience in planning and budgeting
• Must have knowledge of business process and functions (finance, HR, procurement, operations, etc.)
• Strong analytical ability
• Must have outstanding organizational and leadership skills
• Problem-solving aptitude
• Good written and verbal communication skills
• Must have sound judgment
• Must pay great attention to detail
• Must be service-minded.
• Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.