INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
We are recruiting to fill the position below:
Job Title: Warehouse Manager
Location: Maiduguri (With frequent field visits in Bama, Banki, Monguno, Dikwa, Damasak and Ngala)
Starting Date: 01/02/2020
Contract duration: 6 months
Reporting to: Head of Base (hierarchically) and Logistics Coordinator (functionally)
Supervision of: 6 national staff
General purpose of the position
- The WH (warehouse) Manager will be in charge of the overall country warehouse management (Common Warehouse and INTERSOS warehouse) in accordance with INTERSOS country policies and Logistics Sector guidelines.
- The WH Manager is responsible for all the WH operations of the INTERSOS Nigeria Mission in Borno state, including: the provision of secondary transportation services, the careful and frequent recording of movements and changes. The WH Manager will work closely with programme and administrative staff to ensure comprehensive reporting, support and assistance to all INTERSOS activities. In addition, the WH Manager is responsible for managing the RITA software.
- The WH Manager shall supervise the national WH In Charge and ensure they coordinate effectively the WH officers and the WH Assistants.
Main responsibilities and tasks
To deliver the warehouse management activities according with the mission requests in an efficient way (timing and financial) and sharing the information with the other stakeholders (PMs, Administration, Logistics Coordinator, Head of Mission / Base and the Logistics Sector);
- Guarantees the management and monitoring of the mission’s stock, according to INTERSOS procedures and tools. S/She ensures that these procedures are known and implemented on all the mission’s bases;
- Supervises the Common Warehouses in Banki, Ngala and Bama including food warehouses in Ngala, Banki, Damasak and Maiduguri area (and any other warehouses that could be opened in the following months);
- Ensures that stocking sites are appropriate to the mission’s needs and that merchandise is stocked appropriately in terms of location, layout and hygienic conditions;
- Supervises fluxes of merchandise, makes sure that the goods received are conform, and recorded. S/he is attentive to the use-by-date of products, if need be;
- Ensures quality warehouses management making sure that all the movement of goods are documented and shared with WFP / other donors all waybills;
- Ensures the movement/transfer of documents is properly referenced;
- Checks stock reports on a monthly basis and perform physical inventories.
- Monthly materials stocking, inventory registry and reporting,
- Fuel Management at Common Warehouses;
- Manage Cargo shipment;
- Support his team on Casual Worker management (up/off-loading);
- Manage Truck shipment;
- Transportation Coordination and Optimization;
- Log Cluster Focal Point (food & non-food item coordination forum).
- Warehouse maintenance (water, sewage, fence, power generator, solar system including inside common warehouses offices);
- Fuel management at warehouses;
- Ensure Equipment – Laptop, Phone, Thuraya, VHF etc. (reparation management, stocking, inventory registry);
- Networking monitoring at warehouses (router devices, Wi-Fi password).
- Supervise Common Warehouse & Food Warehouse staff in all the field bases involved;
- Handover management (Data backup, email folder backup) of warehouses staff;
- Production of Standard Operating Procedures for all most important Warehouse & Supply Chain domains.
Budget management and Reporting:
- Manage the budget of the WFP projects according to INTERSOS guidelines and ensure the submission of reports according to donor’s requirements
- To perform any other work-related duties if applicable.
- Advanced university degree or similar academic field (a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of the advanced university degree) is required.
- At least three (3) years of professional experience in the capacity as Logistician / Supply Chain /Warehousing and humanitarian field in countries outside of his/ her residence, with at least one (1) years as senior management level, is required.
- At least two (2) years of working in potentially insecure environment as expatriate staffs, with proven experience of security management, is required.
- Excellent writing, reporting and communication skills.
- Proven experience of managing number of staffs with cultural diversity, with experience of local recruitment and remote management
- Good knowledge of WFP warehouse guidelines (desirable)
- Very good knowledge of Microsoft Office (including MS Word, Excel, Powerpoint or other presentation software, Outlook and Skype)
- Excellent organizational skills in highly complex emergency operation
- Able to ensure quick quality delivery in stressful environment
- Very strong interpersonal skills: strong communication and diplomatic skills
- Practical and problem-solver
- Excellent ability to establish interpersonal relations and good negotiation skills
- Proficient working knowledge of English
- Responsive, motivated, good communicator flexibility to respond to changing nature of humanitarian context and operational difficulties.
- Ability to communicate openly and maintain good relationship within the team, government and other local authorities, donor, and other stakeholders.
- Willingness to take responsibility.
- Ability to cope with stress and live in environment with very basic living condition. Incumbent may be deployed to field location without internet and no diversity of food available.
- Ability to work in an intercultural environment.
- Readiness to commit and adhere to the values, mission and vision of INTERSOS.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Protection Coordinator
Location: Maiduguri, Borno (with frequent missions to other field bases)
Starting Date: 01/02/2020
Reporting to: Head of Mission
Supervision of: 1 international staff
General Purpose of the Position
- The general purpose of the position is to ensure the proper and effective implementation of all protection-related activities and services of INTERSOS Programme in Nigeria, providing technical inputs, guidance and support, and operational monitoring and evaluation.
Main Responsibilities and Tasks
- The Protection Coordinator is in charge of developing the protection programme in country, guiding and supporting all protection-related activities and services of INTERSOS Programme in Nigeria, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles and Guidelines, International Standards, Good Practices in Protection Responses, INTERSOS Fundamental Charter and Code of Ethics.
- Moreover, the Protection Coordinator is in charge of assisting the Head of Mission Nigeria and the Regional Direction for Western and Central Africa in the development, implementation and evaluation of the protection strategy and programme at country level.
- Planning, monitoring and evaluating the implementation of the protection programme in Nigeria – including but not limited to protection monitoring at community and household level; assistance to most vulnerable persons, child protection prevention and response, GBV prevention and response and psychosocial support – ensuring timely and quality delivery of the targets set as per approved projects’ proposals.
- Building the capacity of specialized and non-specialized staffs, as well as community volunteers and local counterparts, providing ad hoc training sessions and continuous on-the-job coaching.
- Maintaining relations pertaining to the protection programme with donors, partners, key stakeholders, and other relevant actors at country level.
- Assisting the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, and suggestions for improvements and recommendations for future actions.
- Continuously assess the protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme accordingly.
- Continuously assess the protection response capacity of potential partners.
- Support the development, implementation and evaluation of the protection strategy and programme at country level, providing technical inputs, suggestions for improvements and recommendations for future actions.
- Support the design, promotion and elaboration of new interventions at country and regional level, ensuring protection mainstreaming.
- Stimulate and maintain active exchange of protection information within the region on useful news, publications, tools, best practices and lessons learned.
- Promote harmonization of protection approaches, methodologies and tools within the country, and create opportunities for experience sharing and learning among the team.
- In cooperation with the HR Dept and Accountability Officer, follow up on the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) Policies.
Programme Activities Planning, Monitoring and Evaluation:
- Support the Project Managers in preparing, managing and regularly updating the protection projects’ activities work plan, ensuring timely and quality implementation in compliance with the defined projects’ strategy, as well as INTERSOS and donors’ guidelines.
- Guide detailed vulnerability assessments of target populations in projects’ areas to define the exact locations of intervention and the beneficiaries.
- Provide inputs, guidance and support to ensure the quality implementation of the protection projects’ activities from the technical point of view.
- Maintain all case management relevant forms (vulnerability assessment form, case plan form, referral form, follow-up form, etc.) updated and ensure they are properly used.
- Advise on management of complex cases.
- Contribute to developing, rolling out and revising internal Protection Toolkits and Standard Operating Procedures (SOPs).
- Being responsible for the functioning of CP-PSEA structure of the Mission;
- Ensure that required data protection and sharing protocols are respected.
- Promote age, gender and diversity sensitive approaches into the projects’ activities, as well as social cohesion initiatives.
- In cooperation with the Programme/Project Managers, elaborate and set up specific mechanisms to monitor and evaluate the protection projects’ activities, as well as to collect feedback and complaints from beneficiaries and target populations at large.
- Undertake field visits to the projects’ locations as needed to continuously monitor the progress and the quality implementation of the protection projects’ activities.
- In cooperation with the protection team, conduct case audits to evaluate the quality of the service provision.
- Continuously assess, analyze and evaluate the impact of the protection projects’ activities to inform and adjust the programme accordingly.
- Report in a timely manner any eventual challenges or delays faced, loss or damage occurred, fraud or misuse detected.
- Work closely with the colleagues to ensure the integration of the protection programme with other sectors of intervention.
- Programme staffs, volunteers and local counterparts capacity building
- In cooperation with the management and human resources staffs, carry out the identification and selection of the protection staff, as required.
- Contribute to supervising and evaluating the performance of the national protection staff and international one (PSS/GBV Specialist)
- Continuously assess the training needs of the protection staffs, design the capacity building programme and develop the related material for enhanced protection response capacity and service provision according to international best practices, standards and principles.
- Ensure that all relevant non-specialized staffs, as well as community volunteers and local counterparts, are trained on humanitarian principles and code of ethics; basic principles of general protection, child protection, gender-based violence and psychosocial support; data protection and sharing protocols; safe referral; and risk mitigation.
- Support the Project Managers in elaborating and monthly updating the internal monitoring and evaluation tool, the Project Appraisal Tool (PAT), with specific reference to the protection activities.
- Contribute to preparing the projects’ narrative reports with specific reference to the protection activities, as well as other ad hoc analysis reports and material, according to INTERSOS and donors’ requirements.
- Ensure that all data related to the protection activities are disaggregated by sex and age, in order to develop profiles on the different needs and realities of women, girls, boys and men, for reporting and analysis purposes.
Coordination and Representation:
- Establish and maintain collaborative relations with relevant donor officers, partners, key stakeholders and other humanitarian actors.
- Participate in meetings with relevant donor officers and facilitate field visits by donor missions, as required.
- Proactively participate in the Protection Cluster/Working Group and Sub-clusters/Sub-Working Groups, including related strategic Coordination groups and thematic task forces, at country level.
- Minimum: BA in relevant field (Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to Social Development and Humanitarian Work)
- Master degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects (desirable)
- At least 5 years in Protection-related positions
- Strong theoretical, technical and practical background in protection
- Proven training skills and capacities in developing trainings’ curricula
- Strong skills in networking with partners and donor liaison
- Able to gather and critically analyze data, gaps and trends related to Protection issues
- Knowledge of the Nigeria humanitarian context and of the Lake Chad Basin crisis is an asset
- Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks
- Solid time-management skills, resourcefulness and attention to details
- Fluency in English with excellent verbal and written communication skills
- Excellent team-working and team-building skills, as well as ability to work under high pressure and with flexibility
- Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
- Problem solver, dynamic, mature
- Confidently able to deal with authorities and donors
- Pro-active approach to work
- Able to work independently as well as being a strong team player
- Flexibility, capacity of managing stress, good diplomatic skills
- Available to share accommodation facilities when required
Deadline: 27th November, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online