Jobs

Job Vacancies at Chartwell Securities Limited, 4th November, 2019


Chartwell Securities Limited is a company of Investment Managers and Stockbrokers focussed largely on the investment needs of Private and Institutional Clients. Regulated by the Securities and Exchange Commission, the company is a Dealing Member of The Nigerian Stock Exchange. We are recruiting to fill the position below:   Job Title: Customer Relationship Manager Location: Lagos Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our services inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Requirements
  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  Job Title: Accounting Officer Location: Lagos Responsibilities
  • Maintaining financial records.
  • Handling accounts payable and receivable.
  • Resolving accounts to the general ledger.
  • Contacting clients about transactions and invoices.
  • Handling queries related to accounts.
Requirements
  • High School Diploma.
  • Proven work experience as an Account Officer.
  • Able to work well within a team.
  • Proficiency in MS Excel and QuickBooks.
  • Solid analytical skills.
  • Detailoriented.
  • Strong interpersonal skills.
  Job Title: Personal Assistant Location: Lagos Responsibilities
  • Act as the point of contact between the manager and internal/external clients
  • Screen and direct phone calls and distribute correspondence
  • Handle requests and queries appropriately
  • Manage diary and schedule meetings and appointments
  • Make travel arrangements
  • Produce reports, presentations and briefs
  • Maintain office filing system.
Requirements
  • Proven work experience as a personal assistant
  • Knowledge of office management systems and procedures
  • MS Office and English proficiency
  • Outstanding organisational and time management skills
  • Ability to multitask and prioritize daily workload
  • Excellent verbal and written communications skills
  • Discretion and confidentiality
  • High School degree.
Deadline: 20th December, 2019. How to Apply Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the "Job Title" as subject of your mail.