Jobs
Graduate Job Opportunities at Nexford University, 9th January 2020
Nexford University is a next-generation university based in Washington DC offering a competency-based learning model. Nexford's mission is to enable greater social and economic mobility by providing an affordable high-quality education that will positively impact millions of lives around the world.
We are recruiting to fill the position below:
Job Title: Administrative Associate
Location: Lagos (Lekki Phase 1 office)
Work Schedule: M-F 9 AM – 5 PM
Job Descriptions
- Nexford University (NXU) is looking for a full-time Administrative Associate to join our team in Nigeria. This person will help set up our Nigeria office and learning center and act as a primary contact regarding office and learning center procedures.
- The Administrative Associate will be reporting to the Country Manager and will be the main person in managing the office and learning center in terms of its administrative and office needs.
- The ideal candidate will be a self-starter who is just comfortable working autonomously, and also a team player anticipating and supporting the needs of the Nigeria team.
- This person should be customer-service focused and organized, bringing a positive and friendly company image by acting as the first line of contact to learners and visitors in person, online, and via telephone.
Key Responsibilities
- Schedule and coordinate in-person visits to the learning center for consultations with intending learners
- Support learners and visitors in signing in and out of the office/ learning center
- Support monthly learning center events calendar, arrange meetings, book rooms, and plan refreshments
- Manages correspondence by answering emails and sorting mail
- Order and manage inventory of company branded merchandise and office supplies
- Manage reception area and look after visitors and learners in the center
- Manage utilities, subscriptions, and services for the learning center
- Draft, format, and print relevant documents
Job Requirements
The ideal candidate:
- Prior office management experience preferred;
- Strong attention to detail, strong prioritization and organization skills
- Excellent time management skills and ability to work without supervision
- Exceptional communication and customer service skills
- Strong reporting and record-keeping skills
- Presentation skills including welcoming guests to the learning center and in-house events
Benefits
- Work at a company with a social mission where you can make a real difference in the world
- A market-competitive salary commensurate with experience
- 10 days paid time off
- Professional development budget for courses, conferences, and training
- A friendly team in the US, UK, South Africa, Egypt, Belarus, and the Philippines
- Contemporary collaboration tools
- An entrepreneurial and highly stimulating environment
Interested and qualified candidates should:
Click here to apply
Job Title: Partnerships Manager
Location: Lagos, Nigeria
Job Descriptions
- Nexford University is looking for a Partnerships Manager to join our team in Lagos, Nigeria. This is an exciting opportunity to play a lead role in bringing high-quality affordable education to those that need it worldwide. As a next-generation university, we’re looking for innovative and strategic thinkers who are truly passionate about our mission to enable greater social and economic mobility, through education.
- The Partnerships Manager at Nexford University will lead to building new strategic partnerships regionally with a range of stakeholders across the public and private sectors to firmly establish Nexford University as the educational partner of choice in Nigeria.
- Collaborating closely with the Nigeria Country Manager, this person will join a rapidly growing global team of regional managers who are each driving the objectives in our ambitious Partnerships Strategy.
- You will be an accomplished leader in generating and closing partnerships through effective engagement with businesses and other organizations.
- The ideal candidate will have an understanding of both revenue generation as well as strategic partnerships and will demonstrate the creativity and autonomy necessary to establish a thriving B2B sales portfolio in their region.
- The role is a high-profile external-facing position that has a high level of reputational responsibility. It requires developed account management skills and the ability to drive cross-functional working internally. This person needs to be able to think creatively to craft partnerships that meet organization and partners’ objectives and deliver ambitious revenue and reputational targets in Nigeria.
Key Responsibilities
- Lead the development, implementation, and delivery of the overarching partnership strategy at NXU for Nigeria
- Generate key strategic employer partnerships for outreach, profile enhancement, and recruitment services
- Lead the targets for the recruitment of employer-sponsored learners in the district through working with large employers, government and non-profit agencies
- Establish a sustainable employer partnerships function, managing future growth and operations
- Identify grant opportunities and pursue them in collaboration with internal NXU stakeholders
- Lead on regional profile building through holding regular events such as employer roundtables, NXU summits, meet-ups, etc.
- Deliver on our global community development ambitions through developing close links and partnerships with a range of policy, research, foundations, and organizations
- Lead on the dissemination of industry directions and hiring trends to all internal constituencies including admissions, marketing and academic faculty maximizing outreach synergies
Job Requirements
Ideal Candidate profile:
- A Bachelor's degree is required, an advanced degree is preferred
- 5+ years of prior work experience with partnership development, employer relations, and sales
- Experience using B2B marketing tools and CRMs (such as Salesforce) to facilitate effective management reporting
- Applicant brings with them well-established networks and industry contacts to deliver on our ambitious B2B sales targets.
- Significant experience in approaching, and communicating with senior-level executives across diverse organizations
- Good familiarity with corporate decision-making processes including budget processes, appropriation, protocols, and communications
- Experience with the development and execution of partnership agreements
Competencies:
- Building partnerships and trust
- Marketing / Recruitment and Sales
- Networking and Influencing
- Flexibility and Stress Tolerance
- Strategic Decision Making and Problem Solving
- Communicating Effectively
- Partner Cultural Awareness
- Quality Orientation
Location and Travel
- Likely requires some travel to other domestic markets.
- Remote working is possible
Compensation and Benefits
- Work at a company with a social mission where you can make a real difference in the world
- 10 days paid vacation
- A friendly team in the US, UK, South Africa, Egypt, Belarus, and the Philippines
- Office in Lekki Phase 1
- Contemporary collaboration tools
- An entrepreneurial and highly stimulating environment
- An environment where you will be technically and intellectually challenged
Job Title: Enrollment Call Center Officer
Location: Lekki Phase 1 office. One remote working day a
Work Schedule: M-F 9 AM – 5 PM
Job Description
- Nexford University (NXU) is looking for an Enrollment Call Center Officer to join our world-class enrollment team. This person will provide excellent customer service to assist prospective learners in their application and enrollment journey to the university.
- Reporting to the Global Enrollment Officer, this person will provide and facilitate timely and accurate admissions information through telephone, email, and in-person while maintaining the university's supportive and enthusiastic culture.
Key Responsibilities
- Handle large volumes of inbound and outbound calls with local prospective learners.
- Report on general notes from interactions with learners, logging tasks and follow-ups.
- Compile, track, and review data on goals and progress. Prepare and distribute timely reports to managers.
- Support prospecting learners in their journey from lead to application to enrollment.
- Support event attendees, learners of employer partners, scholarship applicants, and all local applicants in evaluating eligibility for university programs and completing applications.
- Provide accurate advising to prospective and current learners and ensure that admissions files are complete.
- Be accountable for follow-up communication with prospecting learners.
- Perform other administrative and support activities, as needed to support recruiting and admissions functions.
- Comply with all university policies, rules, and regulations, including attending work regularly and punctually.
- Work with other team members to deliver on KPIs.
- Timely reporting to managers on general takeaways from calls to learners, any concerns or challenges
- Manage routine office tasks and perform other job-related duties as assigned.
Job Requirements
The ideal candidate:
- Bachelor's degree along with 1-3 years of experience in a related field.
- Excellent communication and interpersonal skills, great telephone etiquette and email communication.
- Excellent customer service orientation and ability to demonstrate patience when assisting learners with a variety of issues.
- Ability to engage and communicate enthusiastically to diverse populations in a positive, courteous, and professional manner.
- Ability to problem-solve, multi-task, and organize in a fast-paced, collaborative environment.
- Technical skills, including proficiency with Microsoft Office programs especially MS PowerPoint and Excel.
- Proficient in the use of various computer applications and be able to quickly learn new software programs.
Compensation and Benefits
- Work at a company with a social mission where you can make a real difference in the world
- 10 days paid vacation
- A friendly team in the US, UK, South Africa, Egypt, Belarus, and the Philippines
- Office in Lekki Phase 1
- Contemporary collaboration tools
- An entrepreneurial and highly stimulating environment
- An environment where you will be technically and intellectually challenged
