Jobs

Customer Services Executive at Libra Motors Limited

Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.

We are recruiting to fill the position below:

Job Title: Customer Services Executive Location: Lagos

Job Description Customer Service Responsibilities list:

Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle Pilots/customer complaint
Handles Way-bill enquiries and complaint
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file.
Educate customers and drive online sales
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer through open and interactive communication.

Qualifications

HND / B.Sc, BA, English, Mass Comm.
Previous knowledge in Customer Service will add advantage.

How to Apply Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email. Application Deadline 13th February, 2020.

Lagos State

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