Jobs

Debt Recovery Officer at Cedarcrest Hospitals

Cedarcrest Hospitals was founded in Abuja in January 2008 and was formerly known as Cedarcrest Orthopaedic Clinics. Within a few years, the hospital expanded its scope of practice into a full-fledged private multispecialty hospital. The core vision of the organisation is to provide world-class healthcare services to patients in Nigeria, West Africa, and globally.

We are recruiting to fill the position below: Job Title: Debt Recovery Officer Location: Abuja

The Role

They will also be charged with keeping track of assigned patients accounts and identifying outstanding debts, as well as planning and implementing a course of action to recover outstanding payments.
The Debt Recovery Officer will also be required to locate debtors to inquire of their payment status, and recover monies owed in as little time as possible. These debts will be related to health care, including hospitalizations, surgeries, and routine check-ups.
Reporting to the Finance Manager, the Debt Recovery Officer will be responsible for contacting debtors and claiming outstanding debts.

Responsibilities

Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Following up with clients on previous payment arrangements.
Locating and establishing contact with debtors.
Maintaining accurate, up-to-date customer account information.
When necessary liaising with solicitors and bailiffs.
Negotiating settlements with clients.
Taking ownership of debt collection cases.
Maintaining appropriate and comprehensive records of all customer discussions.
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly

Qualifications and Experience

Proficient in MS Office especially Excel;
Excellent Math Skills
Apt in negotiation and persuasion skills, and ability to be polite and compassionate without lacking confidence.
2-5 years of experience as Debt Recovery Officer in a hospital, bank, or related field
Bachelor's Degree in Accounts, Finance, or related field.
Adheres to laws and confidentiality guidelines

How to Apply Interested and qualified candidates should send their Applications to: [email protected] using the "Job title" as the subject of the email.

Application Deadline 27th February, 2020.

Abuja

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