Jobs

Hub Services Manager at SIMS Nigeria Limited

SIMS Nigeria Limited - We specialize in the assembly, distribution and sales of consumer electronics from major brands such as - Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic. Our business started out in 1987 and since then we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

We are recruiting to fill the position below: Job Title: Hub Services Manager Location: Abuja

Job Description

Ensure that goods are received, stored, and subsequently delivered to customers with the highest possible level of care in their handling, while consistently eliminating all forms of handling damages.
Ensure that goods are received and /or delivered promptly and quickly in accordance with turnaround time (TAT) specifications.
Ensure that the Hub is kept clean and tidy at all times.
Ensure that the depot is operated profitably by maintaining a reasonably minimum possible operation cost profile.
Ensure that customers at the Hub are attended to within specified customer turnaround time (CTAT) targets.
Ensure that customers at the depot are attended to in a courteous and friendly manner.
Take all necessary steps to ensure that customer orders are processed in an efficient and timely manner.
Ensure that stock kept at the depot is secured and well accounted for.
Ensure that stock is kept under a conducive storage environment, and in accordance with Quality Assurance Standards.
Ensure that exclusion of rodents, pests, and any other organism which may have a damaging impact on stock.
Adhere strictly to the FIFO (First In First Out) policy.
Ensure the maximum utilization of Hub staff, and at all times maintain a productive fit between their capabilities and job related expectations.
Ensure the maximum protection of all Hub staff, and of all other personnel who work within the Hub from both external and / or internal (job – related) harm.
Apply creative means of stimulating and subsequently maintain the desire of staff to achieve, and possibly exceed job performance expectations.
Disseminate information on personnel issues to staff and ensure they are properly understood; act as a liaison between staff and the RSM, BRANCH mgrs, and / or where necessary, Human Resource department in attending to personnel related issues.
Ensure that all depot equipment (both office and operations) are used soundly, as prescribed, and for the purpose for which they were acquired.
Ensure the sound maintenance of all operations equipment such as pallet trucks, generators,pallets etc.
Maintain an updated database of all Hub equipment.
Ensure that all records and documents generated in the course of undertaking depot activity are properly referenced and filed and /or archived in strict accordance with Audit specifications.
Process necessary paperwork by sending to appropriate quarters.
Where necessary, settle all bills in a prompt and timely manner.
Ensure that depot activities do not infringe on rights of other individuals; and conform to laws, rules, regulations, etc. of either local authorities, government agencies, or any other regulatory organization.
Ensure accurate and timely generation of specified reports in agreed formats and frequencies.