Jobs

Management Information System Analyst in a Financial Services Company

A reputable Financial Services company is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Management Information System Analyst - Agency Banking Location: Lagos

Job Summary

The Transaction Growth Analyst will be in charge of coordinating and monitoring agent transactions growth across all transaction type available on the network.

Key Duties and Responsibilities

Responsible for the preparation of agent banking transaction growth plan across all channels and transaction set
Co-ordinate activities involved in identifying, onboarding, training and support of Agents
Ensure recruited agents are on boarded within the agreed SLA.
Interface with commercial banks and third parties on company’s network partnership
Attend to Agent, internal and external customer queries and complaints in line with the customer service standards of the company.
Work closely with the IT department to ensure agent transaction systems are up and running all the time.
Carry out business risk assessments and institute controls in place to mitigate the risks, monitor compliance and safe operations of the agents by carrying out periodic visits.
Carry out back office processing to ensure timely reconciliation agents accounts and also monitor both float and liquidity levels of Agents.
Develop, co-ordinate and implement marketing activities to create brand awareness and visibility aimed at driving agent growth and transactions.
Generate transaction and activity report on agent performance
Leading agents to pursue and achieve the desired objectives in accordance with established plans, sales goals and schedules

Required Skills & Competencies:

Qualifications

The ideal candidate should have experience in Agency Banking.
A minimum of 3 years’ experience in the Fintech or banking industry.
Must be familiar with Agent Banking practices, policies and procedures.
The candidate ideally should hold a Bachelor’s Degree in business related course e.g. Economics, Social Sciences, Business Administration, Information technology or any other relevant degree.

How to Apply Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as subject of the email

Application Deadline 15th March, 2020.

Lagos State