Jobs
Recruitment at Yummie Delite
Yummie Delite provides healthy meals, prepared using high quality ingredients, under hygienic environment and served fast, based on a central theme of Basmati Rice, Noodles, Spaghetti and Swallow. The meals cater for variety of clients and are delivered hot , fresh and faster than other fast food outlets in Nigeria, Our dishes are cooked to order, not assembled to order.
We are recruiting to fill the position below:
Job Title: Business Development Personnel
Location: Lagos
Job Brief
- We are looking for a talented Marketing Executive to undertake marketing projects for the benefit of our company.
- You will organize creative campaigns and promotional events that can make a difference for our company’s success according to trends and customer requirements.
- The ideal candidate will be passionate for the “art” of marketing and will have an abundance of ideas for building efficient strategies.
- He/she must bring forth a strong arsenal of techniques and methods to promote our services and public image.
Responsibilities
- Conceive and develop efficient and intuitive marketing strategies
- Organize and oversee advertising/communication campaigns (social media etc.), exhibitions and promotional events
- Initiate and control surveys to assess customer requirements and dedication
- Write copy for diverse marketing distributions (brochures, proposals, website material etc.)
- Monitor progress of campaigns using various metrics and submit reports of performance
- Collaborate with managers in preparing budgets and monitoring expenses
Requirements
- Proven experience as marketing executive or similar role
- Good understanding of market research techniques, data analysis and statistics methods
- Thorough knowledge of strategic planning principles and marketing best practices
- Proficient in MS Office and marketing software (e.g. CRM)
- Familiarity with social media
- Excellent communication and people skills
- Strong organizational and time-management abilities
- Creativity and commercial awareness
Job Title: Customer Care Personnel
Location: Lagos
Job Brief
- We are hiring a Customer Service Representative to manage our customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the "Job title" as subject of the email.
Application Deadline 6th March, 2020.
