Project Delivery Manager Job in a Mobile Telecommunication VAS Company

The company is a leading company in Value Added Services for the Mobile Telecommunication industry.

We are looking for an experienced Project Delivery Manager who will support all ongoing management and delivery of internal and external client projects within the telecommunication industry. He / She will ensure high-quality deliverables and best customer satisfaction within time and budget. The Project Delivery Manager is expected to travel extensively.


Job Title:  Project Delivery Manager

Major Responsibilities include but are not limited to:

• Take full ownership of the project from specification gathering to delivery in accordance with the Prince2 and of PMP best practices
• Maintenance of resource plans, identification of resource gaps and formulation of mitigation plans
• Build and maintain strong relationships with key internal and external stakeholders (account manager, product manager, IT teams, client PMO…etc)
• Management of quality assurance and product testing, ensuring a high customer satisfaction
• Ensuring best practices are enforced for the development of the company’s products and other IT Services.
• Mentoring and participating in the development of the service delivery team
• First-line Technical troubleshooting
• Interaction with tier 1 & 2 Mobile Network Operators for scope definition and Business Processes Management
• Governance of the whole project including tasks delivered by the different MNO’s teams (IT, CRM, Revenue Assurance…etc) and third party vendors, issue and risk monitoring for weekly reporting to stakeholders and change management
• Clear and accurate reporting to all stakeholders throughout the project, monitoring progress against the project plan