Etisalat Nigeria Career Opportunities, 11th June 2015

Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.


We are recruiting to fill the below position:

Job Title: Analyst, Pricing (Enterprise, Roaming & International)

Location: Lagos

Job Summary

• Conduct research on pricing trends, analyse current competitor pricing and prepare cost-benefit analysis for identified product offerings.

• Responsible for analysing roaming & IDD tariffs and offers on Etisalat network.
• Manage stakeholders in interconnect, wholesale roaming, consumer & business segment teams and IT for roaming tariff implementation.
• Ensure all PRAs and IOTs (Preferred roaming agreements and international operator tariffs) obtained from the wholesale team are properly captured and analysed for new or revamp of roaming tariffs.
• Responsible for monthly reporting and analysis of roaming & IDD revenue.
• Proactively monitor competitors' pricing and analyse the impact on Etisalat roaming & IDD tariffs.
• Produce daily, weekly, ad-hoc and monthly Market update reports on key drivers and variance analysis on Etisalat and competition
• Producing monthly reporting on KPIs (ARPU, Subs, Rev, Market share)
• Track implementations of identified business opportunities based on agreed parameter and provide insight to the business.
• Trend the impact of competition product launch and availability on our network
• Develop business rules / documentation for Etisalat business reporting requirements
• Carry out other assignments as directed by line Manager, Pricing

• Bachelor's degree in Sciences, Social sciences, Economics / Statistics and Business management

• Minimum of one year post NYSC experience
• Knowledge of Syniverse, EDCH and Telarix data platforms to extract data for Analysis.
• Must possess commercial and economic awareness, including an awareness of global economic factors that can influence the telecom industry.
• Must be proficient in the use of Microsoft Office packages, Excel and Power-point.

• Manage all network operations and maintenance activities of the data centre, including capacity monitoring and supervision of all network element installations.

• Ensure AC power and cooling availability target of 99.8% in Data Centres/MGW sites
• Ensure DC power and cooling availability target of 100% in Data Centres/MGW sites
• Ensure strict control and compliance to Data Centers and MGW sites Access procedures
• Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
• Ensure all operation/implementation activities in the Data Centres are executed in a professional manner and in compliance with the approved change request and access procedures.
• Monitor and control network element capacity utilization and always ensure that utilization level does not exceed industry standard.
• Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
• Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stakeholders.
• Keep an updated list and layout of all nodes installed in the data centre indicating clearly their details/specifications, near and far end connectivity
• Ensure all installed equipment in the data centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
• Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
• Ensure compliance with the organization's quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
• Any other duty that will be assigned to you by your line manager

• First degree in Engineering or a related field

• Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
• Electrical and Mechanical Systems Maintenance & Repair
• Network Equipment Installation
• Accountability
• Teaming
• Problem Solving
• Delegation/Supervisory
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

• Senior Engineer, Roaming Core, VAS & POI Performance
• Responsible for analyzing Roaming, VAS and POI performance on the network and follow-up to ensure quality of service standards are strictly adhered to.

• Manage all roaming performance Analysis (Data, Voice, SMS).
• Responsible for VAS services performance analysis e.g. SMS, VSMS, RBT, DT, MCN, USSD etc.
• Manage performance analysis of all local and international POIs.
• Followup on all issues related to Roaming, VAS and POI until they are resolved.
• Propose solutions to solving all Roaming, VAS and POI problems on the network.
• Liaise with Network Operations and Wholesale & Carrier teams to resolve all Zero ASR issues on the network on both local and international POIs.
• Work with the drive test team to analyze the roaming drive tests.
• Coordinate all VAS related performance degradation with VAS planning and Operations to resolve all issues.
• Escalate all degradations in ASR, NER and ALOC to the relevant teams to resolve the problems.
• Work with the Roaming and Network operations teams to solve all roaming related issues for both inbound and outbound calls.
• Implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
• Report as necessary on changes in standards (internally and externally initiated) and on performance against standards as customer perception side
• Perform any duties as assigned by Manage, QoS Analysis.

• First degree or equivalent in Electrical Engineering

• Three (3) to five (5) years relevant work experience.
• Network Operations
• Telecommunications& Mobile Network Standards & Specifications
• Personal Effectiveness
• Problem Solving
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

• Assist in the design, planning and optimization of circuit switching components of Etisalat's core network, systems and platforms.

• Provide input in translating Etisalat business plan and subscriber growth assumptions into requirements for the core network circuit switching system.
• Review the unit/ team's activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
• Direct the timely provisioning of the circuit switching network capacity for all the GSM elements, features, protocols etc.
• Provide useful inputs in defining the locations for circuit switches and other network elements.
• Design, plan and dimension circuit switching network elements to ensure optimal use and deployment of resources.
• Define and direct the requirement for capacity planning and management of services on the Prepaid and Intelligent Network.
• Perform technical investigations into areas related to circuit switching network design and performance, such as new types of hardware, new design methodologies,impact of new technologies (GPRS, EDGE).
• Coordinate the unit's activities and ensure compliance with the organization's operating policies, controls and procedures.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Perform any other duties or responsibilities assigned by Head, Core and VAS.

• First Degree from a recognized University.

• Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.
• Business Application Knowledge.
• Telecommunications Technology Fundamentals.
• Telecommunications & Mobile Network Standards & Specifications.
• Problem Solving.
• Teaming.
• Communication.
• Passion for Excellence.
• Integrity.
• Empowering people.
• Growing people.
• Team work.
• Customer Focus.

• Coordinate the design, planning and optimisation of the transmission network of Etisalat

• Provide inputs in the development of strategies and plans towards the implementation of a working WAN,and transmission links (E1s, Backbones etc.) to support operational and business needs.
• Ensure that Etisalat's microwave network design strategy is in line with accepted local and international standards.
• Develop short, medium and long term transmission solutions for Network evolution e.g. for GeneralPacket Radio Service (GPRS), Universal Mobile Telecommunications System (UMTS)etc
• Lead the conceptualization, planning and development of customized technical solutions for enterprise business customers
• Review the end to end technical design proposal to meet specific requirements of the enterprise customers.
• Manage the execution of the unit's work programs and plans.
• Coordinate the evaluation of local and global telecommunications trends and development and implement strategies to counter/minimize possible impact on the architecture and integrity of the access network
• Keep abreast of global and local best practice as it relates to transmission planning and design.
• Identify required resources, personnel, funding to achieve the unit/ function's strategy.
• Establish and maintain relationship with key internal and external stakeholders.
• Manage the day to day activities of the unit and ensure alignment with the overall goals and objectives of the department and the organisation as a whole.
• Maintain in-depth knowledge and database of existing transmission infrastructure in various Etisalat target areas that can be leveraged for transmission services for network development and expansion.
• Analyse and determine the type of equipment to be used for transmission services.
• Define and direct transmission planning to support Etisalat network rollout.
• Oversee the design and planning of Etisalat's microwave transmission network.
• Oversee the design and planning of the links between the Base Transceiver Stations (BTS) and Mobile Switching Centres (MSC) to achieve full optimisation.
• Oversee the design and planning of Etisalat's cable transmission network.
• Facilitate the design of backbone and Synchronous Digital Hierarchy (SDH) network.
• Coordinate the mapping out of Internet Protocol (IP) service connectivity.
• Oversee the design and planning of the integration of Etisalat's IP network
• Oversee the development and maintenance of a structured expansion plan for future traffic growth and technology evolution.
• Plan and manage the human and material resources of the team/ function to optimise performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinate's performance towards the achievement of overall team objectives.
• Monitor and control the budgetary needs of the unit/function.
• Prepare / compile agreed periodic activity and performance reports for the attention of the Director, Engineering.
• Perform any other duties as assigned by the Director, Engineering

• First degree or equivalent in Electrical Engineering
• Post-graduate degree / relevant professional qualification

• Nine (9) to Twelve (12) years relevant work experience with at least three years in a managerial position
• IP Technologies
• Network Capacity Management
• Telecommunications & Mobile Network Standards & Specifications
• Leadership and People Management
• Communication
• Change Management
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus