Jobs
New Vacancies at e.Stream Networks Limited
e.Stream Networks Limited, an ISO9001 Quality Certified company, is a
licensed broadband communications provider dedicated to providing
suitable connectivity solutions for businesses. With over a decade in
the ICT sector and presence all over Nigeria, we leverage on providing a
unique
combination of industry experience and expertise in our service
offering to all our clients across the country.
We are recruiting to fill the position below:
Job Title: Rigger
Location: Lagos
Job Purpose
- The Rigger is responsible for the deployment, troubleshooting,
and maintenance of microwave radios on the tower, mast and pole mount
installation.
Duties and Responsibilities
Strategic Insight and Integration:
- Assist the Service Deployment manager to achieve the corporate objectives
- Provide inputs to the departmental annual budget
- Provide technological innovation to deploy services which are cost effective.
- Attend project & departmental meetings
Technical/Analysis and Problem Solving:
- Ensures that surveys carried out are 90% accurate.
- Responsible for mounting of Microwave radios and proper RF cable routing from the tower to the shelter or server room.
- Ensures that equipment installed is in line with the manufacturer standard.
- Responsible for any tower and rooftop installation.
- Responsible for testing and ensuring that signal strength,
signal to noise ratio and any other parameters are in accordance to
e.Stream approved standard.
- Ensures that there is no course to revisit sites deployed within 6month.
Interpersonal, Relationship Management & Collaboration:
- Liaise with 3rd party vendors to deliver projects
- Establish and maintain good working relationships with other departments, teams and Clients
Communication:
- Promptly report any incident, problems known errors, unexpected events or deviation from deployment plans.
- Generate and submit periodic project and operational reports to the Regional Team Lead for informed decision making
Customer Focus:
- Timely response to customer complaint
- Prompt resolution of 2nd level issues
Financial Management:
- Recommend & Implement cost saving initiatives
Requirements
Education & Work Experience:
- HND/B.Sc in Computer Engineering, Electrical Electronics Engineering or related field
- Minimum of 3 years work experience in a relevant role.
- RF engineering experience working in the telecoms industry.
- Affiliation with relevant professional bodies
Competency, Skills & Certifications:
- Certification in HSE
- Relationship & People Management
KPIs:
- Quality of deployment without recourse to revisit site
- Prompt resolution of escalated 2nd level issues within 2hrs in the assigned region.
Working Conditions:
- The incumbent may be required to work in cold (air conditioned) rooms for a long time.
- The incumbent may be required to travel out of station often.
Physical Requirements:
- This position requires physical and mental strength.
Job Title: Field Service Engineer
Location: Lagos
Job purpose
- The Field Service Engineer is responsible for the deployment,
troubleshooting, integration and maintenance of various communication
equipment (VSAT and Radio).
Duties and Responsibilities
Strategic Insight and Integration:
- Assist the Service Deployment manager to achieve the corporate objectives
- Attend project & departmental meetings
- Provide inputs to the departmental annual budget
- Provide technological innovation to deploy services which are cost effective.
Technical / Analysis and Problem Solving:
- Ensures that surveys carried out are 90% accurate.
- Responsible for configuring customer edge devices for integration of last mile connections like VSAT, Microwave Radio.
- Ensures that bench test is carried on assigned equipment before embarking on any deployment.
- Ensures 90% implementation of Maintenance plan
- Responsible for testing and ensuring that signal strength,
signal to noise ratio and any other parameters are in accordance to
e.Stream approved standard.
- Responsible for the documentation of all deployment activities in accordance to service deployment procedure.
- Ensures that there is no course to revisit sites deployed within 6month.
- Responsible for documentation of installation activities.
Interpersonal, Relationship Management & Collaboration:
- Liaise with 3rd party vendors to deliver projects
- Establish and maintain good working relationships with other departments, teams and Clients
Communication:
- Promptly report any incident, problems known errors, unexpected events or deviation from deployment plans.
- Deliver weekly reports on the status deployment
- Generate and submit periodic project and operational reports to the Regional Team Lead for informed decision making
Customer Focus:
- Timely response to customer complaint
- Prompt resolution of 2nd level issues
Financial Management:
- Recommend & Implement cost saving initiatives
Requirements
Education & Work Experience:
- Bachelor's Degree in Computer Engineering, Electrical Electronics Engineering or related field
- Minimum of 3 years work experience in a relevant role.
- RF engineering experience working in the telecoms industry.
- Affiliation with relevant professional bodies
Competency, Skills & Certifications:
- Certification in CCNA, CWNA
- Relationship & People Management
KPIs:
- Quality of deployment without recourse to revisit site
- Prompt resolution of 2nd level issues within 2hrs of escalation.
- 10% cost savings on deployment
Working Conditions:
- The incumbent may be required to travel out of station often.
- The incumbent may be required to work in cold (air conditioned) rooms for a long time.
Physical Requirements:
- This position requires physical and mental strength.
Job Title: NOC Engineer
Location: Lagos
Job Purpose
- The NOC Engineer is responsible for supporting all eStream
internet and VPN clients at second level. The technologies he will be
supporting includes, VPN, VSAT, Microwave Radio, Fiber, MPLS
Duties and Responsibilities
Strategic Insight and Integration:
- Assist the NPO manager to achieve the corporate objectives
- Attend project & departmental meetings
- Provide inputs to the departmental annual budget
- Provide technological innovation to improve troubleshooting
Technical / Analysis and Problem Solving:
- Responsible for troubleshooting Customer Edge Devices like VSAT modems, like, Access Radios, Microwave Radio
- Client bandwidth configuration on Edge devices.
- Regular training of Service Desk team members for effective 1st level troubleshooting
- Provide technical solutions to network issues escalated to the 2nd level.
Interpersonal, Relationship Management & Collaboration:
- Liaise with NPO, Service Deployment and Service Management teams to resolve all escalated issues
- Partner with third-party vendors to install and maintain all monitoring software and devices.
Communication:
- Escalate service impacting issues outside span of control to the NPO Manager.
- Deliver weekly reports on the status of the network and trends
Customer Focus:
- Monitor the Client devices to provide 99% service availability
Financial Management:
- Recommend cost-saving initiatives to the NPO manager
Requirements
Education & Work Experience:
- Bachelor's degree in Information Technology, Computer Science, Electrical Electronics Engineering or related field
- Minimum of 3 years work experience as a Network/ Field Engineer.
- Network experience in an ISP environment or a Systems
Integration company with specialization in enterprise and service
provider routing and switching solutions.
- Affiliation with relevant professional bodies
Competency, Skills & Certifications:
- CCNA Routing & Switching/SP, MTCNA, MTCRE,
- Hands-on experience in OSPF and BGP routing protocols
- Problem solving skills
- Practical experience in deploying Access Radios for clients
- Relationship & People Management
Key Performance Indicators:
- Achievement of 99% availability for clients network devices
- Resolution of escalated incidents within 30 minutes of escalation
Working Conditions:
- The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
- The incumbent may be required to travel out of station often.
Physical Requirements:
- This position does not require any physically demanding task.
However, the incumbent should be physically fit to withstand the mental
demands.
- Directly reports to Senior Manager Technical.
How to Apply
Interested and qualified candidates should:
Click here to apply
