Bilingual Customer Service Representative Requirements, Skills & Qualifications

The following common skills and qualifications are required of a Bilingual Customer Service Representative:

High school diploma, GED, or equivalent.
Proven experience as a Customer Service Representative, Customer Support Representative, or similar.
Experience using both languages in a professional capacity is preferred.
Exceptional verbal communication skills in both specified languages.
Solid awareness of your skill set and willingness to refer customers for help, as needed.
Professional, courteous, and forbearing.
Well-groomed and neat in appearance.
Computer literate.
Ability to craft professional emails.
Active listening skills and attention to minutiae.

Note that this is not an exhaustive list of Bilingual Customer Service Representative skill, qualifications and experience. Job requirements for specific Bilingual Customer Service Representative roles may vary, depending on the industry and type of employer.

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