The role and function of a Customer Service Officer includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Officer duties and responsibilities. Job functions for specific Customer Service Officer roles may vary, depending on the industry and type of employer.
Customer Service Manager job description
Help Desk Manager job description
Client Services Manager job description
Call Center Customer Service Representative job description
Field Service Representative job description
Help Desk Specialist job description
IT Technical Support job description
Customer Relationship Manager job description
Customer Service Representative job description
Call Center Agent job description
Contact Centre Agent job description
Customer Service Executive job description
Call Center Representative job description
Bilingual Customer Service Representative job description
Customer Support Executive job description
Customer Service Associate job description
Client Relationship Manager job description
Customer Experience Officer job description