The role and function of a Customer Service Representative includes the following duties and responsibilities:
Note that this is not an exhaustive list of Customer Service Representative duties and responsibilities. Job functions for specific Customer Service Representative roles may vary, depending on the industry and type of employer.
Customer Success Manager job description
Bilingual Customer Service Representative job description
Call Center Representative job description
Help Desk Specialist job description
Customer Service Supervisor job description
Client Relationship Manager job description
Guest Relations Manager job description
Call Center Executive job description
Contact Centre Agent job description
Telemarketing Executive job description
Help Desk Manager job description
Service Manager job description
Call Center Supervisor job description
Engagement Manager job description
Call Center Customer Service Representative job description
Customer Service Manager job description
Customer Service Officer job description
Customer Experience Officer job description