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eRecruiter Nigeria Limited Vacancy for Operations Manager

eRecruiter Nigeria Limited - Our Client since its establishment as a mobile solutions company has been engaging with consumers in the mobile environment, delivering services of high standards, quality and value based on understanding of consumers’ behaviour, demographics and psychographics. Their services cover local and international organizations, various industries including Entertainment, Banking, Manufacturing, Transportation and Health. They currently have an opening in the capacity below: Job Title: Operations Manager (VAS) Location: Lagos Reports to: the Senior Business Manager Job Description

The operations manager would ensure the organisation is running as well as it possibly can by managing day-to-day activities, analysing statistics with a smooth efficient service that meets the expectations and needs of customers and clients.

Key Responsibilities

Maintain service standards by ensuring internal processes are followed.
Identify, Solve (where possible) or escalate operational issues.
Ensure company services and projects are delivered on time and to specification.
Coordinate day to day inter departmental activities.
Manage customer, vendor, MNO and Industry Regulator relationships.
Ensure relevant information is shared amongst all departments.

Key Requirements

Minimum of Bachelor's Degree
Approximately 4-6 years relevant or transferrable experience. 40% must be VAS experience
Excellent man and resource management skills
Good analytical, numerate, reporting and computer skills
Good interpersonal skills
VAS experience is a must have
Certificate Management Programs (e.g. Project Management, Product Management)
Completed NYSC
Post Graduate degree, MA/MBA/M.Sc [optional]
Excellent documentation and presentation skills
Good communication (verbal and written) skills. Above average competence using Microsoft Office Suite
All suitable candidates must come from vas

Required Experience & Training:

Project management/support
Service Delivery
Customer/Vendor Service management

Process Management:

Software/Systems Development/Quality Assurance (or other technology related discipline

Personal Attributes:

Presentable, well spoken with good interpersonal communication
Professional, Mature (Not age)
Self-motivated with a can do attitude
People, results and solutions oriented
Logical thinker and problem solver
Leadership skills and Trustworthy

How To Apply Interested and qualified candidates should send their detailed (exhaustive) CV's to: [email protected] Application Deadline 8th December, 2017.

Lagos State

Managerial job vacancies in Nigeria, Lagos State job vacancies in Nigeria