Jobs

Information & Communication Manager at Nigerian Breweries Plc

Nigerian Breweries Plc - As the foremost brewing company in Nigeria, we are proud of our vision to Wow Nigeria with our Great Brands, Passionate People and World Class Performance.

We are recruiting to fill the position below:

Job Title: Information & Communication Manager

Locations: Kaduna and Aba, Abia
Employment Type: Full-time

Job Description

Information and Communication Manager is a key position that provide technical, procedural, and operational support to the company’s digital journey to realize the objectives and benefits accruable to digital & technology for efficient and effective decision-making.

Key Responsibilities

Maintaining high level of customer satisfaction when attending to users’ request
Asset Management
System maintenance and backup administration
Information security management
Telecommunications Support
Carry out image backup of critical production servers.
Provide ad-hoc IT support to ensure continuous brewery operations
Ensuring Mean Time to Resolve (MTTR) for all incidents is reduced to minimum
Provide IT Support to the connected brewery roadmap.
Oversee compliance efforts (antivirus and patches) for servers and workstations in the location
IT Continuity Support
Provide hands-on support on technical IT issues for production network when required

Job Requirements

University Degree in Computer Science or Computer Engineering, and other related field, at least second class upper
M.Sc in Computer Science or related field will be an added advantage
3-5 years working experience in Digital Technology and Networking
Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
Advanced presentation and communication skills
Excellent hands-on systems administration (client and server) and virtualization skills
Computer network configuration and troubleshooting skills
Database Management (Microsoft SQL would be an advantage)
Office 365 (Power BI, PowerApps and Power Automate will be added advantage).
Experience in an FMCG environment is an added advantage
Knowledge on Cisco Networking (CCNA will be an added advantage)
Knowledge on Microsoft SCCM
Knowledge of IT service Management (ITILv4 would be an added advantage)